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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

January 19, 2017

Great experience, no hassles Clean and customer friendly environment, courteous customer service and great service provided on our car. Although we had an appointment, our car was More

by Quannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Went for service
Feb 01, 2017 -

Tim Lally Chevrolet responded

Quannah, I appreciate your positive feedback about our dealership. I am glad to know that you appreciate our facilities as well as the excellent service. Until next time, drive safe! Warm regards, Camille Parr cparr@timlally.com

January 19, 2017

Best Salesperson at Tim Lally Mz. Brenda Milliner is the best. She is experience and knowledgeable in her field of work. I would recommend anyone looking for a Chevy to see her. Al More

by Diane 1799
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Jim "Z" Zabielski
Feb 01, 2017 -

Tim Lally Chevrolet responded

Dianne, I am very happy to hear that your overall experience with us has been great. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. Congratulations on your new SUV! We will share your comments with Brenda and Curtis, and we look forward to working with you again down the road. Warm regards, Camille Parr cparr@timlally.com

January 19, 2017

They found the car we needed and worked with us diligently Alex Reed, our salesman knew we were in need of a car and kept in touch with us about specials and options. Mike Kendren, their finance expert, helpe More

by jward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kendren
Feb 01, 2017 -

Tim Lally Chevrolet responded

Thank you and congratulations on your purchase! I am happy to hear that Alex and Mike were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Warm regards, Camille Parr cparr@timlally.com

January 11, 2017

Would recommend Tim Lally ! Liked how they checked over our car and let us know about anything that needed to be fixed. They fixed it right away for us and even let us have a ren More

by Geronimo2014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie in service
Jan 12, 2017 -

Tim Lally Chevrolet responded

Thank you for taking the time out of your day to share your great experience with us. We are delighted to hear you were treated with informative service on your car. We hope you will give us the opportunity to help you again. Respectfully, Camille Parr cparr@timlally.com

January 06, 2017

Alex is a wonderful sales man . Alex is a wonderful sales man he made me feel very comfortable . I told him what I wanted and he gave me exactly that . He's such a gentleman and a ha More

by Quita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2017 -

Tim Lally Chevrolet responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alex was there to provide you with such exceptional service! Thank you again and congratulations on your purchase. Be well, Camille Parr cparr@timlally.com

December 30, 2016

Excellent service We were greeted promply by Henry Jablonsk our salesman. We were very inpressed with how he explained everything to us. He gave us a complete tour of t More

by Beverly1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Jablonski, Jim "z"Zabielski, Jim "Z" Zabielski
Jan 04, 2017 -

Tim Lally Chevrolet responded

Beverly, we appreciate you taking time to leave us a great review. Congratulations on your new Equinox! We are pleased to hear Henry and Jim did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. All the best, Camille Parr cparr@timlally.com

December 28, 2016

Very professional. Very caring. The staff at Tim Lalley seems to understand what creating relationships mean. It seems that took many measures to ensure I'd be happy with my 'new' c More

by vivrantthing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Devin Lindsey, Doug Ferguson
Dec 29, 2016 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Tim Lally Chevrolet. Congratulations on your purchase. Kind regards, Camille Parr cparr@timlally.com

December 08, 2016

A pleasure to work with Bruce and the managers made for a pleasant experience. Highly recommend , new facility is amazing. State of the art. I look forward to doing business More

by Robert Yonish
Recommend Dealer
Yes
Employees Worked With
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Ferguson
Dec 08, 2016 -

Tim Lally Chevrolet responded

Thank you for the positive review, Robert! We're glad you had a pleasant experience with Bruce and our staff, and appreciate you spreading the word. We always pride ourselves in having happy customers. Thank you again for your business! Kind regards, Camille Parr cparr@timlally.com

November 30, 2016

Travis, Travis, Travis- The Good Guy Very friendly, very patient, very understanding. I explained what I was working with, Mr. Travis returned with better news than expected. I am greatly More

by Deandre Branner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Kinnebrew
Dec 01, 2016 -

Tim Lally Chevrolet responded

Deandre, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience working with Travis! If there is anything else we can do for you please feel free to pay us another visit. Take care! All the best, Camille Parr cparr@timlally.com

November 30, 2016

Top Rate Service Jim Cannon in the collision department was very thorough, and went the extra mile to make sure everything was right. Brought my vehicle in on two sepa More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cannon
Dec 01, 2016 -

Tim Lally Chevrolet responded

David, we really appreciate you taking the time to leave a review about your experience at our collision department. We're glad to hear that Jim went above and beyond to help out with your vehicles' service needs. Thanks again and if you have any questions about the work that was done please feel free to contact us. All the best, Camille Parr cparr@timlally.com

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