Tim Lally Chevrolet

Great Experience Our experience was wonderful everyone was very professional and informative. We can in told them what we want and they delivered. Also I believe her n Our experience was wonderful everyone was very professional and informative. We can in told them what we want and they delivered. Also I believe her name was Stephanie she was training with Brenda but she was helpful and friendly. More

Great Communications Skills Everyone was friendly, knowledgeable and professional. The dealership is clean, bright and inclusive of services. They made me feel comfortable...no p Everyone was friendly, knowledgeable and professional. The dealership is clean, bright and inclusive of services. They made me feel comfortable...no pressure. I recommend Tim Lally Chevy. More

THANK YOU! A Great Experience Sometimes life comes at your fast. Nice to know that folks that help you navigate the turns. Thank you Tim Lally Chevy! Brenda, Curtis, Boone, Jim Z Sometimes life comes at your fast. Nice to know that folks that help you navigate the turns. Thank you Tim Lally Chevy! Brenda, Curtis, Boone, Jim Z, Quintin, Cashmere, Greeters... My 2006 HHR was in sore need of repair. I was stuck with the outlook sinking my funds into a 10-yr old vehicle, 3 mi. from turn-over. It was a blessing for that time and had served me well. I love Chevy as a brand (previous Malibu owner). Their accolades are well-deserved (this is was first time was having to make major repairs). I asked for honest advice so that I could investigate my options. Curtis did my diagnostic and went over all the details and did just that. He suggested I investigate my trade options. I completed an online form and Brenda Milliner reached out to me. I WAS VERY APPRENHENSIVE! I was in a poor credit situation and had been burned before. My last car buying experience was horrible. Thereafter I hit a couple of potholes on life road. Brenda listened to my concerns and my wants and needs regarding a new vehicle. She let me know what I would need to do get the ball rolling. I stalled... scared out of my wits. So I prayed and made a move. I filled out the easy application and Brenda and Boone WENT TO WORK on my behalf. What DID NOT Happen: I didn't sit at the dealership all day. I wasn't made to feel less because of credit history. I didn't have to worry that someone was trying game me to make a sale and pressure me into a payment I couldn't afford. What did happen: I was respectfully considered and my financial abilities evaluated honestly. I came away with a great new 2017 Cruze! Jim Z went over every number twice, answered all questions, and thoroughly explained details. He explained purchase details in a 'regular' person way, which helped me feel more confident about my decision to upgrade. I cried (yeah, really.) From Service to Sales, EVERYONE was very pleasant, patient and upfront with me. I knew what I was getting from every direction. I drove away feeling blessed from above though... Thank you again! More

Expert handling of a complex purchase I came in knowing exactly which car on the Lally lot I was interested in, having done some internet browsing beforehand. Alex Reed understood and kept I came in knowing exactly which car on the Lally lot I was interested in, having done some internet browsing beforehand. Alex Reed understood and kept things moving right along! I had to make some unusual financing arrangements and get insurance for the first time, but the Lally team - including Jim Zabielski in finance - remained patient, helpful, and professional throughout. More

Very polite Brenda is a excellent sale person took time to assist you and were very polite so my experience were worth the waite.she too her time explain everythi Brenda is a excellent sale person took time to assist you and were very polite so my experience were worth the waite.she too her time explain everything about what were going on and work hard to help you out. Help me out and got me a very good vehicle love it love it so keep up the good work brenda thank you very much More

Purchase of Chevy Captiva Joey Hurtuk was great to work with. I found the car on line and phoned in to the dealership to inquire. Joey answered my call and then proceeded to ta Joey Hurtuk was great to work with. I found the car on line and phoned in to the dealership to inquire. Joey answered my call and then proceeded to take care of everything all the way through to ultimately purchasing the vehicle. Living in Michigan, and physically not being able to see the car up close made Joey's help that much more important. Very happy with the purchase. Thanks again Joey! More

Truly Exceptional From the moment our son, who is a college student,was in contact with Tim Lally staff, he was in excellent hands with caring and professional assistan From the moment our son, who is a college student,was in contact with Tim Lally staff, he was in excellent hands with caring and professional assistance from Alex Reed and Jim "Z"! Words cannot describe the excellent work from these gentlemen - the care, knowledge, dedication, patience, understanding in all areas of the car buying process. There is simply not enough room here to tell how pleased we are with these outstanding folks. We have been purchasing new cars over the last 35 years where we live in upstate New York and these guys are something we have never run across before- unbelievable - gives us such faith to know there are such wonderful and genuinely dedicated people so willing to bend over backwards to help! They will go the extra mile (pun intended!) to help in every way! More

Great customer service! This is the third car I was purchased from Tim Lally. Brenda really worked to get me the car I wanted, kept in constant communicat customer service! This is the third car I was purchased from Tim Lally. Brenda really worked to get me the car I wanted, kept in constant communication with me and followed up on everything she said she would do: More

Fantastic! Alex is amazing, did everything to make this deal happen! All positive vibes while working with him! I recommend Alex for any car buying users! Alex is amazing, did everything to make this deal happen! All positive vibes while working with him! I recommend Alex for any car buying users! More

Service Clean and customer friendly environment, courteous customer service, - never a long wait - comfortable waiting room, close to home, great refreshment Clean and customer friendly environment, courteous customer service, - never a long wait - comfortable waiting room, close to home, great refreshments. I once stayed two hours after completion of work to chat with a friend I ran into! That kind of atmosphere. More