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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,208 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,208 reviews

November 03, 2015

Wonderful customer service! I was extremely impressed with the customer service I received at Tim Lally. Holly Flauto and Jim Z were so very helpful in my car leasing experience More

by Jessica
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski, Holly Vansil
Nov 08, 2015 -

Tim Lally Chevrolet responded

Jessica, thank you for stopping by to leave this incredible review. it is wonderful to hear that you were extremely impressed with Flauto and Jim and with the customer service you received from us. We appreciate your recommendation and if there is anything more we can do for you please come back and see us any time! Take care! Best regards, Camille Parr cparr@timlally.com

November 02, 2015

Excellent Service Service Advisor Vicki Lebovitz and mechanic Ray gave me top notch service on 10/21/15. Very pleasant, helpful, accommodating and knowledgeable. Than More

by DavidJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vicki Lebovitz, Ray (mechanic)
Nov 08, 2015 -

Tim Lally Chevrolet responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and Vicki and Ray will be ecstatic to hear you left our store satisfied. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 01, 2015

Great experience Joe Z, is the best salesman I have ever encountered at a dealership in my entire life. He not only took the time to find the right vehicle for me, bu More

by Kobra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Nov 08, 2015 -

Tim Lally Chevrolet responded

Thank you for taking the time to write this great survey. Joe is a vital piece of our team and he will be excited to read your review. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Camille Parr cparr@timlally.com

October 29, 2015

excellent experience once again The service that was displayed at Tim Lally was beyond my expectations. The salesman made sure that my needs were met. Joe Z stayed well past his time More

by mystique30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Creager, Joe Zekanvovic
Oct 30, 2015 -

Tim Lally Chevrolet responded

Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Joe was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Warm regards, Camille Parr cparr@timlally.com

October 26, 2015

Treat you like family................... Brian and Henry were awesome to work with. There was no pressure. No stereotypical salesmen at Tim Lally!! They were both kind, answered all my quest More

by Patty D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2015 -

Tim Lally Chevrolet responded

Patty, thanks so much for the nice review! Henry is a key component of our team here at Tim Lally Chevrolet and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Best regards, Camille Parr cparr@timlally.com

October 21, 2015

Brenda Milliner Brenda has been working with me for 6 months and she never gave up on helping me find mla car. I finally found one I was able to purchase and she wasn More

by Visha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Oct 23, 2015 -

Tim Lally Chevrolet responded

Visha, thanks so much for the nice review! Brenda is a key component of our team here at Tim Lally Chevrolet and she will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Kind regards, Camille Parr cparr@timlally.com

October 20, 2015

2016 Tahoe Joey H. and Holly F. were wonderful to work with, they will be getting referrals from me! Best car experience I have ever had, fair and upfront, Best More

by 2016tahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Holly Vansil
Oct 22, 2015 -

Tim Lally Chevrolet responded

Thank you for sharing this remarks about your most recent experience with Joey and Holly. We cannot thank you enough for your wonderful review of Tim Lally Chevrolet and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Camille Parr cparr@timlally.com

October 19, 2015

service Service crew was quick & helpful. I didn't have time to get comfy before the crew had serviced the car. The coffee was fresh. I wanted to walk the l More

by stretch
Recommend Dealer
Yes
Employees Worked With
Ididntcatch, hername
Oct 22, 2015 -

Tim Lally Chevrolet responded

Thanks for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Kind regards, Camille Parr cparr@timlally.com

October 19, 2015

Brenda thank you so much for helping me get my Camaro The car I been dreaming about u did a excellent job so keep up the good work Robert kirkman. More

by robb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Oct 22, 2015 -

Tim Lally Chevrolet responded

Congratulations on your new Camaro, Robert! Brenda is a great asset to our team, so it does not surprise me that she was able to get you set up with your perfect vehicle. It was a pleasure to do business with you and we hope to see you again in the future! Best regards, Camille Parr cparr@timlally.com

October 15, 2015

Hassle Free Internet Buying Experience Working with Jim Z. to purchase the internet sale of the vehicle was easy. Spoke with Jim over the phone from across the country and when I arrived t More

by Camaro 1LE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski
Oct 19, 2015 -

Tim Lally Chevrolet responded

Thanks for this nice review! Jim truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Kind regards, Camille Parr cparr@timlally.com

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