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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,208 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,209 reviews

November 14, 2015

PROFESSIONAL, PRECISE, AND PATIENT My experience was extremely pleasant. My sales rep, Brenda M. was so pleasant. She was very knowledgeable about the vehicles that my fiancee and I wer More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Nov 21, 2015 -

Tim Lally Chevrolet responded

We appreciate you giving us this review and 5-star rating! Brenda is a valuable member of our team and it’s encouraging to hear that she provided you with an extremely pleasant experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Camille Parr cparr@timlally.com

November 14, 2015

Awesome Joey H. is an amazing seller. This is my second time leasing a car with his help. He is awesome and I will see him for my next one!!! The finance guy More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2015 -

Tim Lally Chevrolet responded

Leslie, thank you so much for taking the time to leave this wonderful review. Joey is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. If there is anything more that we can do please come back and see us again. Take care! Best regards, Camille Parr cparr@timlally.com

November 14, 2015

Awesome Car Buying Experience!!! An online search that led me to Tim Lally Chevrolet. They had the exact car that I'd been searching for, a 2016 Chevrolet Impala 2LTZ. After calling t More

by BGibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thank you for the wonderful review and for traveling from quite a distance to do your business. Our customers mean a lot to us and it is great to read your experience went so well at our dealership. From start to finish, we want to make sure all of our customers’ needs are met. We thank you for choosing Tim Lally Chevrolet, and hope to see you back here for your future automotive needs! Best regards, Camille Parr cparr@timlally.com

November 13, 2015

Knowledgeable Salesman When we first got to the dealership we told the salesman we just started looking and we were not buying today. Given this info, the salesman was sti More

by Newcar2016
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2015 -

Tim Lally Chevrolet responded

We really appreciate you taking time to write this nice feedback about our dealership. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, Camille Parr cparr@timlally.com

November 13, 2015

Satisfied The staff there was very caring and will work with you until they can find the right deal and you are comfortable and very satisfied. More

by nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2015 -

Tim Lally Chevrolet responded

We appreciate you taking the time to provide us with your positive feedback. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Camille Parr cparr@timlally.com

November 13, 2015

Great Service If you want to buy or lease a vehicle, Tim Lally is the place to go. In the past 1 1/2 years, my wife and I have purchased a van for two of our disab More

by dalet111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Creager
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thank you for taking the time to share your experience with us. It is great to read that Joey, Jason and the rest of our team provided you with the best dealership experience you’ve ever had! We will share your comments with our team and we look forward to seeing you at our dealership soon. Best regards, Camille Parr cparr@timlally.com

November 13, 2015

New tires I dropped my car off to get new tires and the process was very quick and easy, very important since I was trying to get to work on time. The car was More

by Teresa W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wagner
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thanks so much for taking the time to share your feedback with us! We’re elated to learn that our service team provided you with a quick and easy experience. We will be certain to pass along your comments to AJ and please come back and see us again in the future with anything else you might need. Take care! Best regards, Camille Parr cparr@timlally.com

November 12, 2015

Absolutey incredible! I have given this rating because of how Ryan D. Has stayed in contact with me and always try to get me as happy as i should be with the car i want. He More

by AlCro10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Demassimo
Nov 21, 2015 -

Tim Lally Chevrolet responded

We appreciate you giving us this review and 5-star rating. At Tim Lally Chevrolet, we strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Ryan did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Camille Parr cparr@timlally.com

November 12, 2015

Awesome My experience with Ryan Demassimo at Tim Lally was definitely worth writing about. When I first arrived I was immediately greeted at the door. Ryan th More

by Browns fan 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Demassimo
Nov 21, 2015 -

Tim Lally Chevrolet responded

We would like to extend our gratitude to you for taking the time to give us your feedback. Ryan is a vital member of our team and he will be delightful to read the nice comments you left him. We appreciate your recommendations. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 11, 2015

very impressed From the time I walked in the dealership I was treated like a "customer" not just another "sale" My salesmen was Vidi Titas he was the most personabl More

by Screpy0223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. We appreciate your recommendation and hopefully we get to see you again! Best regards, Camille Parr cparr@timlally.com

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