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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

November 21, 2015

2012 Camaro 45th Anniversary Met with Ryan about the Camaro. Ryan went above and beyond in his customer service, He answered or got the answers to all our questions and is a fine More

by mmichael111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanika, Ryan Demassimo
Nov 27, 2015 -

Tim Lally Chevrolet responded

Thank you for reviewing your time spent here at our dealership! It is terrific to hear that Ryan and Tanika went above and beyond for you during your visit. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 20, 2015

2011 GMC I CALLED RYAN AND WAS LOOKING FOR A TRUCK HE TOOK THE TIME AND HE FOUND WHAT I WANTED . RIGHT PRICE FAST IN AND OUT IT WAS GREAT EXPERIENCE. WOULD More

by DAVEG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Demassimo
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to leave this wonderful review. It is wonderful to hear that Ryan was of such help to you and provided you with a great experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 18, 2015

Great dealer I have been doing business with Tim Lally for many years, and will probably continue for many more. They have a good selection of cars and trucks, but More

by Jim
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic, Mike Zekanovic
Nov 21, 2015 -

Tim Lally Chevrolet responded

Jim, we appreciate you giving us this review and 5-star rating! It is great to know you have been doing business with us for many years. Going the extra mile for our customers is something we take great pride in, and Joe will be grateful to read the nice comments you left him. Our customers mean everything to us and we are glad to have you as a loyal customer. Thanks again and we look forward to servicing you soon. Take care! Best regards, Camille Parr cparr@timlally.com

November 17, 2015

New car purchase Vidi Titas is a great Sales Consultant. He sold me what I wanted, a 2016 Chevy Cruze LS. He truly listened. No pressure selling me a car I didn't want More

by Cruzegirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Creager, Mike Gardner
Nov 21, 2015 -

Tim Lally Chevrolet responded

We appreciate you taking the time to provide us with your positive feedback. Vidi is a great part of our staff and she will be excited to read your review. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 17, 2015

Repeat Customer Tim Lally continues to exceed my expectations when purchasing a car. Fast, friendly, and knowledgeable staff makes the experience a pleasure. Brian Li More

by wenceslas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lightner, Joe Zekanvovic
Nov 21, 2015 -

Tim Lally Chevrolet responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! We will share your comments to Brian and please let us know how we may be able to help next! Best regards, Camille Parr cparr@timlally.com

November 17, 2015

Friendly, fair and thourough Joe Z (salesman) and Jason (finance manager) bent over backwards to make my car buying experience very rewarding. Joe thoroughly described the attrib More

by nktam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to leave this wonderful review. We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Joe and Jason did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Camille Parr cparr@timlally.com

November 16, 2015

Excellent Customer Service My husband and I were in the market for a late model preowned vehicle. We stopped at Tim Lally in Bedford Heights, Ohio, where we were introduced to More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Nov 21, 2015 -

Tim Lally Chevrolet responded

Hi Charles and Leslie and thanks for your kind words! We appreciate Alex and Devin as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 16, 2015

Car Purchase I came in looking to trade in my car and Brenda went out of her way to give me excellent service. She is so patient and very professional she works ha More

by VaniquaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thank you for the kind words. It is delightful to learn that Brenda went out of her to provide you with an excellent service, and she is a valuable team member, indeed. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Camille Parr cparr@timlally.com

November 16, 2015

Best Experience Car Shopping I have been trying to find a car for the past month due to recent car issues. Because I wanted to find a car before winter, I was in a rush (but tryin More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Nov 21, 2015 -

Tim Lally Chevrolet responded

We're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tim Lally Chevrolet, we value our customers and we look forward to seeing you on your next visit. Best regards, Camille Parr cparr@timlally.com

November 15, 2015

Easiest experience ever! My wife and I had a lease from another brand and were in the market to get out of it early due to problems with the vehicle and getting no help from t More

by csirk88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2015 -

Tim Lally Chevrolet responded

Thank you for taking the time to submit this amazing feedback. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. We will be certain to share your nice comments to Joe and if there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Camille Parr cparr@timlally.com

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