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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

November 29, 2015

traded in three used cars, bought a newer model usedcar We worked with two pleasant and competent sales professionals (Joe Z and Alex), and a very personable business professional (Jason). Tim Lally continu More

by Jerry T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Jason, Joe Zekanvovic
Dec 02, 2015 -

Tim Lally Chevrolet responded

Jerry, we are happy to hear that your time spent with Joe and Alex was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Best regards, Camille Parr cparr@timlally.com

November 29, 2015

2015 Malibu We recently bought a 2015 Malibu. Joe Zekanovic was very helpful as well as the rest of the staff. We would buy another vehicle from this dealer in th More

by jawatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Dec 02, 2015 -

Tim Lally Chevrolet responded

Thank you for this terrific feedback and congratulations on the purchase of your new 2015 Malibu! Our customers mean a lot to us and we’re glad that Joe and the rest of our team have been very helpful during your experience. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Camille Parr cparr@timlally.com

November 29, 2015

Excellent experience Mike Z. met me at the door with a smile. Mike told me he would be glad to help me when he found out the person I was looking for was with another cust More

by Pam77
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanika Jones, Mike Zekanovic
Dec 02, 2015 -

Tim Lally Chevrolet responded

Thank you for reviewing your time spent here at our dealership. Mike is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 28, 2015

Vehicle purchase from Brenda Milliner On November 25, 2015, I David Jeter, give Brenda an excellent rating in assisting me with the purchase of a new vehicle. The finance department was ve More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Dec 02, 2015 -

Tim Lally Chevrolet responded

David, we appreciate you taking time to leave us a great review! We’re thrilled to learn that Brenda did an excellent job in assisting you during your experience with us. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Camille Parr cparr@timlally.com

November 28, 2015

great experience at Tim Lally I basically want to say my experience in looking for a new was great. My sales person Brenda Milliner was very helpful and polite and knowledgeable More

by george12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Dec 04, 2015 -

Tim Lally Chevrolet responded

Thank you for stopping by to leave this incredible review. Brenda is a great part of our staff and she will be excited to read your review. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 27, 2015

Best experience!! We highly recommend Tim Lally and all the employees we dealt with. Our car buying experience was so easy and pleasant. Everyone we dealt with was ex More

by jenabc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason C.
Dec 02, 2015 -

Tim Lally Chevrolet responded

We appreciate you taking the time to write this review about our dealership. It is great to read that our team provided you with an easy and pleasant buying experience. We appreciate your recommendation and if you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 23, 2015

2015 Malibu LT Joe was so helpful with our recent purchase. He spent so much time with us, going over every detail. Easy to talk to and a pleasure to work with while More

by malibuLT 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Nov 27, 2015 -

Tim Lally Chevrolet responded

Thank you for stopping by to leave this incredible review. Joe is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Camille Parr cparr@timlally.com

November 23, 2015

My experience here was very welcoming I highly recommend this dealership. Jason was very kind and he broke things down to give me a better understanding . The experience there was welcomin More

by Tamia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason ,, Brenda Milliner
Nov 27, 2015 -

Tim Lally Chevrolet responded

Thank you for taking the time to leave us this feedback and for your recommendation. I am happy to hear that your time spent with Jason was a welcoming and informative experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Camille Parr cparr@timlally.com

November 22, 2015

Great experience! We are so happy with our new vehicle! We were treated so well & with so much patience while trying to decide what we wanted! Holly & Jim gave us exact More

by Adam & Tracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski, Holly Vansil
Nov 27, 2015 -

Tim Lally Chevrolet responded

Adam and Tracey, thank you so much for taking the time to leave this wonderful review. We're very happy that Holly and Jim were here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best regards, Camille Parr cparr@timlally.com

Nov 27, 2015 -

Tim Lally Chevrolet responded

Adam and Tracey, thank you so much for taking the time to leave this wonderful review. We're very happy that Holly and Jim were here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best regards, Camille Parr cparr@timlally.com

Nov 27, 2015 -

Tim Lally Chevrolet responded

Adam and Tracey, thank you so much for taking the time to leave this wonderful review. We're very happy that Holly and Jim were here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best regards, Camille Parr cparr@timlally.com

November 22, 2015

malibu11/19 Joe Z was fantastic from the time I walked in the showroom. He worked for me the entire time. He answered my questions and his customer service is exc More

by malibu11/19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamika and Chad, Joe Zekanvovic
Nov 27, 2015 -

Tim Lally Chevrolet responded

Thank you so much for going out of your way to write this great review! Joe is a great part of our staff and he will be excited to read your review. Our customers mean a lot to us and it is great to read your experience went so well at our dealership. If there is anything more that we can do please come back and see us again. Take care! Best regards, Camille Parr cparr@timlally.com

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