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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

December 08, 2015

Making it easy and comfortable for a woman! As a woman trying to figure out how to buy a car, because I was thoroughly confused, salesman Ryan DeMassimo was a breath of fresh air. I had visited More

by kiki29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Demassimo
Dec 10, 2015 -

Tim Lally Chevrolet responded

Thank you for sharing your experience with us! Ryan is a great addition to our team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure techniques and friendly personality make him an irreplaceable member of our team. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook page! Camille Parr cparr@timlally.com

December 08, 2015

Amazing Had the best experience working with Ryan DeMassimo. Definitely not like any other experience i have ever had with a car sales man. He went above and More

by thatdudemikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Demassimo
Dec 10, 2015 -

Tim Lally Chevrolet responded

Thank you for the wonderful review! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ryan went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure he hears your comments. Please let us know how we may be able to help next! Camille Parr cparr@timlally.com

December 05, 2015

smooth transaction When I decided to buy a new Chevy spark I sent out some emails to dealers letting then know what I was interested in . for me buying a car previously More

by cookie 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tanika, Jim "Z" Zabielski, Holly Vansil
Dec 10, 2015 -

Tim Lally Chevrolet responded

Thank you for this great review! We can't tell you enough how much we appreciate our team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Camille Parr cparr@timlally.com

December 04, 2015

AMAZING SERVICE! Jim and the staff are the best. Completely patient with me the entire time and made sure I was comfortable with what I was selecting. I will be back More

by kchez48lvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski
Dec 10, 2015 -

Tim Lally Chevrolet responded

Hi and thank you for reviewing your experience with us! We appreciate Jim as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We look forward to working with you again in the future! Camille Parr cparr@timlally.com

December 03, 2015

Exceptional experience and service time and time again I have now purchased my 6th vehicle from Tim Lally Chevrolet in Bedford, OH. I have continued to return to them for all of my car buying needs for ma More

by Brian Steinberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Creager, Holly Vansil
Dec 04, 2015 -

Tim Lally Chevrolet responded

Brian, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your most recent purchase from us. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook before you drop by! Camille Parr cparr@timlally.com

December 02, 2015

Most relaxing car buying experience I have ever had! Jim and Holly were fantastic. I was on a tight schedule and they got me through the process and on my way right on time. It was an excellent car shopp More

by JimmyP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski, Holly Vansil
Dec 02, 2015 -

Tim Lally Chevrolet responded

Jim, we really appreciate you taking time to write this nice feedback about our dealership. From start to finish, we want to make sure all of our customers’ needs are met. We’re ecstatic to hear that Jim and Holly were able to provide you with a fantastic experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Camille Parr cparr@timlally.com

December 02, 2015

Second Visit This Year! I purchased my 2015 Malibu in April. I thought that was a good experience. Now, second visit this year and this experience surpassed the first. I hone More

by JC1122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski, Holly Vansil
Dec 02, 2015 -

Tim Lally Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! We will be certain to pass along your nice comments to Jim and Holly and please come back and see us again in the future with anything else you might need. Take care! Best regards, Camille Parr cparr@timlally.com

December 01, 2015

Easiest most enjoyable car buying experience ever! I drive a ton of miles for work and when it came time to replace my car Jim found the perfect fit for me. I gave him my list of requirements; type, a More

by Beergirl41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski
Dec 02, 2015 -

Tim Lally Chevrolet responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Jim's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Camille Parr cparr@timlally.com

December 01, 2015

An absolute pleasure to do business with! I have to say, the crew at Tim Lally Chevrolet is freakin awesome! Every time I walk in there from, "Only Looking" to actually sitting down to do busi More

by BigKev2403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Creager
Dec 04, 2015 -

Tim Lally Chevrolet responded

Kevin, thanks so much for the excellent review! Dean, Henry, and Jason are key components of our team here at Tim Lally, and they will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Camille Parr cparr@timlally.com

November 30, 2015

2014 Jeep Grand Cherokee Just returned home from Tim Lally Chevorlet in Bedford, had a wonderful experience buying a 2014 Jeep Grand Cherokee, Holly Flauto, Joey Hurtak, Tanik More

by skony344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Holly Vansil
Dec 02, 2015 -

Tim Lally Chevrolet responded

Ed, thank you for sharing with us and congratulations on the purchase of your 2014 Jeep Grand Cherokee! Holly, Tanika and Joey are valuable members of our team and we appreciate everything they do. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Camille Parr cparr@timlally.com

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