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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

December 20, 2015

Great Service/Awesome Experience I have had nothing but positive experiences at Tim Lally. I have been a customer since 2007 when I leased my first (and only) car. Most of my interact More

by R.Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Curtis and the entire service department team ( I can't recall everyone's name).
Dec 21, 2015 -

Tim Lally Chevrolet responded

Thanks so much for the excellent review, Robinson! Matt and Curtis are key components of our team here at Tim Lally Chevrolet, and they will be very happy to hear about your comments. Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Camille Parr cparr@timlally.com

December 18, 2015

Awesome Experience Joe, Chad and Jason were AWESOME! This was the most pleasant car buying experience I've ever had and will buy my next car or truck here. All 3 provide More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Jason, Joe Zekanvovic
Dec 21, 2015 -

Tim Lally Chevrolet responded

Thank you for providing us with feedback regarding your visit, Jerry! Our team works hard to keep our customers coming back to Tim Lally Chevrolet. Joe, Chad and Jason are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We will be sure to pass along this great feedback. We look forward to seeing you again and hope that you enjoy your purchase! Camille Parr cparr@timlally.com

December 18, 2015

My experience, Man, My Salemen was very very helpful. I enjoy the Dealership, Understand there moving, It's still very near. He has Patience, Very Timely Person. Will come again. Enjoy every bit of it. More

by cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Dec 21, 2015 -

Tim Lally Chevrolet responded

Hello and thank you for the review! We couldn't be happier that you enjoyed your experience here at our dealership and that Devin was there to provide you with a pleasant experience. Thank you again and congratulations on your purchase. Be sure to like us on Facebook to catch our latest specials! Camille Parr cparr@timlally.com

December 18, 2015

Excellent job We traded in our third Tahoe (loved them all) to downsize to a smaller car. We rented the Traverse on vacation and really liked it. We met with Ale More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Creager, Finance Manager and Chad, Sales Manager
Dec 21, 2015 -

Tim Lally Chevrolet responded

Thank you for reviewing your time spent at Tim Lally Chevrolet, Lisa! It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was great! Alex is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again. Take care! Camille Parr cparr@timlally.com

December 15, 2015

Thanks Jim Z and Tim Lally Chevy My Son was looking to purchase his first car as a college sophmore. We reached out to Jim Z and although we were not able to get our first choice (New More

by Cj_CSU17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski
Dec 17, 2015 -

Tim Lally Chevrolet responded

Hello! Thank you for taking the time to write about your experience with us. I’m so happy to hear we were able to help find the perfect car for your son. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers! Camille Parr cparr@timlally.com

December 15, 2015

review lally experience This was THE shortest (couple of hours) and best experience of buying/leasing a new car ever,(I'm 65 years old). Each and every question was answered More

by Esloven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2015 -

Tim Lally Chevrolet responded

Thank you! We really appreciate you being so kind as to write this review. It’s quite an accomplishment to hear that we were able to provide you the best experience ever! If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook page to stay in the loop with special deals and contests! Best, Camille Parr- cparr@timlally.com

December 12, 2015

who doesnthis... When my husband found out that the dealer did'nt have what we were looking for on their lot, he literally searched the country online to find the perf More

by happy wife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Demassimo, Holly Vansil
Dec 13, 2015 -

Tim Lally Chevrolet responded

Thank you for sharing your experience with us! We're pleased to see Ryan and Holly took great care of you. We will be sure to share your comments with them. Thank you again and take care! Camille Parr cparr@timlally.com

December 11, 2015

Very satisfied customers Vidi and his colleagues would not let us leave until we were completely satisfied. He made sure we had the vehicle we wanted and would not stop until More

by Joe G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2015 -

Tim Lally Chevrolet responded

Thank you for your review, Joe! We are extremely happy that you left satisfied and that Vidi and the rest of the team did a great job in assisting you. If there is anything more we can do please come back and see us again any time. Take care! Camille Parr cparr@timlally.com

December 10, 2015

Excellent Very professional and helpful...Kind and willing to work with my needs as a customer. .Would recommend Tim lally to all my friends and family. .. More

by Jadams6579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Parr
Dec 13, 2015 -

Tim Lally Chevrolet responded

Thanks so much for this great review! We do our best to create a friendly and professional experience for all of our guests. If you need anything else at all, please come back to see us. Thank you for your recommendation! Camille Parr cparr@timlally.com

December 09, 2015

Sandra Birthday I got a letter in the mail Today from Tim lally about changing my car.So I called and I went in to talk to holly.she was going oUT of town for a tra More

by Sandra birthday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey, Holly Vansil
Dec 10, 2015 -

Tim Lally Chevrolet responded

Thank you and congratulations on your purchase, Sandra! It's delightful to know Devin and the rest of the team provided you with a pleasant and memorable experience. We look forward to seeing you again in the future! Camille Parr cparr@timlally.com

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