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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

March 05, 2016

The Best of the Best Leased a new car with Joey Hurtuk. Best experience ever. How often can you call a car salesman kind and considerate. This one you can! More

by happybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo, finance
Mar 14, 2016 -

Tim Lally Chevrolet responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Joey and we look forward to seeing you at our dealership in the future. Regards, Camille Parr cparr@timlally.com

March 03, 2016

Great Service I had my brakes serviced by them. I received great service and they were good people. I would definitely recommend them to others! I am disabled, the More

by Ted H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. was my service advisor.
Mar 14, 2016 -

Tim Lally Chevrolet responded

Ted, thank you for sharing this great feedback with us. We feel our service department is what makes Tim Lally Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Camille Parr cparr@timlally.com

February 27, 2016

"Best car buying experience" Top notch service from our salesman Ro, finance manager Jason and the owner Mike Lally, who genuinely made us feel welcome. We will be customers for l More

by Tom J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ro Valdez, Jason Creagar
Mar 07, 2016 -

Tim Lally Chevrolet responded

Tom, Tim Lally Chevrolet thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Regards, Camille Parr cparr@timlally.com

February 24, 2016

No pressure sales, great service I've bought many cars over the years from Tim Lally, I one thing that stands out is no pressure sales once I come in the door. They have worked with m More

by Rick Kain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kiryakov
Mar 07, 2016 -

Tim Lally Chevrolet responded

Rick, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Tim Lally Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Camille Parr cparr@timlally.com

February 24, 2016

Great Long Distance Experience Bought a Chevrolet SS an extremely difficult vehicle to find as it is a limited production model. I located one at this dealership and was able to spe More

by jetiemann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim "Z" Zabielski
Mar 07, 2016 -

Tim Lally Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that Jim could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Camille Parr cparr@timlally.com

February 18, 2016

Friendly and helpful service All the employees that I worked with in purchasing a car at Tim Lally were friendly, available and most importantly knowledgeable. The did a phenomena More

by Sgaglione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Ferguson
Mar 07, 2016 -

Tim Lally Chevrolet responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Tim Lally Chevrolet! If there is anything else we can do for you just give us a call! Regards, Camille Parr cparr@timlally.com

February 09, 2016

Wonderful Wonderful Wonderful Im Happyyy I would highly recommend this dealer to all my friends and family I love my SUV> Ms Brenda Milliner.Her service was a prayer answer More

by twins 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Mar 07, 2016 -

Tim Lally Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Brenda was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Camille Parr cparr@timlally.com

February 08, 2016

Friendly People Brenda was friendly and helped me through the whole process until I was in my new car she made sure I got the car I wanted and she was happy when I go More

by Design
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Mar 07, 2016 -

Tim Lally Chevrolet responded

We appreciate you taking time to leave us a great review! We are pleased to hear Brenda did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Camille Parr cparr@timlally.com

February 05, 2016

Great Service Just wanna thank Alex Reed for the great service he has given me purchasing my 2007 Honda Accord. He's proven that salesmanship goes further than just More

by Alisaleece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicky
Mar 07, 2016 -

Tim Lally Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Alex was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Regards, Camille Parr cparr@timlally.com

February 04, 2016

first purchase for college grad! I recently just graduated college and I was looking for something nice. As soon as I walked in the dealership I was politely greeted by Brenda. She wa More

by SIT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Mar 07, 2016 -

Tim Lally Chevrolet responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Regards, Camille Parr cparr@timlally.com

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