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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,211 reviews

March 25, 2016

Low Pressure / Good Information We were greeted immediately by a salesperson who was more than willing to offer information and answer questions. He was interested in what we had to More

by MartyS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2016 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. Please don't hesitate to reach out if you have any further questions or needs. Camille Parr cparr@timlally.com

March 24, 2016

trade-in appraisal, test-drive, info session I have been coming to Lally's for over 50 years, since I was 18. Have bought a truck and several cars -- including a Camaro, and now an SUV. The se More

by ladybug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2016 -

Tim Lally Chevrolet responded

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to do business with you over the last 50 years and we look forward to the next coming years! We're glad you had the opportunity to work with Alex, he is a great asset to our team. We'll see you again soon! Camille Parr cparr@timlally.com

March 24, 2016

satisfied returning customer Nothing but great service here. They work so hard to make u a happy customer...I was a cosigner for my nephew a year ago, he was so satisfied with the More

by mbell37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Holly Vansil
Mar 25, 2016 -

Tim Lally Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and we are happy to hear that Holly and Brenda were able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Camille Parr cparr@timlally.com

March 23, 2016

Excellent Transaction I just loved the personal service I received as I purchased my new automobile. My Salesman was Ben Starbuck. I found him to be very personable and a More

by President Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Starbuck, Holly Vansil
Mar 24, 2016 -

Tim Lally Chevrolet responded

Thank you so much for taking the time out of your day to share your experience with everyone. Were glad that Ben and Holly did a great job in assisting you. We believe in attentive and personable customer service and we're glad that our team made such a great impression on you. It was great doing business with you. We hope to see you again! Camille Parr cparr@timlally.com

March 23, 2016

Fanatasic Experience!! I purchased my vehicle form Devin Lindsey, who made the experience both easy and educational, he was completely upfront with us! Will definitely purch More

by Summer16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Mar 24, 2016 -

Tim Lally Chevrolet responded

Thank you and congratulations on your purchase! We are very pleased that Devin made your visit easy and educational, and we believe that's how every car buying experience should be. Thank you so much for your business and please let us know if there's anything else we can do for you. Camille Parr cparr@timlally.com

March 21, 2016

Awesome Sale I loved my sales person Brenda. She was so helpful. I thought I would never be able to afford a new car but Brenda got me a great deal at a rate I was More

by Trax 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Mar 22, 2016 -

Tim Lally Chevrolet responded

We appreciate you taking the time to leave us a great review! We are pleased to hear that Brenda did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Camille Parr cparr@timlally.com

March 20, 2016

Excellent customer service Mr Devin Lindsey has made my buying experience easy and straight forward. He has done everything to make sure all my concerns were meet at the time of More

by Mr Boone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Mar 22, 2016 -

Tim Lally Chevrolet responded

Thank you and congratulations on your purchase! We are very pleased that Devin made your visit easy and straightforward, and we believe that's how every car buying experience should be. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Camille Parr cparr@timlally.com

March 19, 2016

extremely great experience I had an awesome experience for it being my first time my sales rep. Was devin lindsey he made it very easy to understand the process they the car I n More

by ericacleveland1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Mar 22, 2016 -

Tim Lally Chevrolet responded

It was a pleasure to read about your first buying experience working with Devin. Congratulations on your new vehicle! Our top priority is delivering informative service at an efficient pace. It's delightful to know that we were able to provide you with such an awesome experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Camille Parr cparr@timlally.com

March 19, 2016

I just loved my sales man-Chris Vasko I came in to get a oil change on my 2013 impala ltz..nothing wrong with it..Chris came by and was very personable and we just talked..He was new and I More

by CarlaMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Tate , Chris Vasko
Mar 22, 2016 -

Tim Lally Chevrolet responded

Thank you for writing about your visit with us! We're happy to hear that Chris and Curtis were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again! Feel free to call us with any questions or concerns. Camille Parr cparr@timlally.com

March 18, 2016

Great Experience Ms. Milliner, was very professional, clear and she answered all my question. I was most impress with her follow up, although I did not buy, my nex More

by Go Cav's 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Mar 22, 2016 -

Tim Lally Chevrolet responded

We appreciate you taking the time to leave us a great review! We are pleased to hear that Brenda was very informative and professional during your visit. We will be sure to pass along your kind words to her and we look forward to seeing you again. Camille Parr cparr@timlally.com

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