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Thunder Chrysler Dodge Jeep Ram

Bartow, FL

4.4
737 Reviews
Welcome to Thunder Chrysler your premier Chrysler Dodge Jeep RAM Dealership in Bartow, FL! Thunder Chrysler is the premier Chrysler Dodge Jeep RAM dealership in Bartow, FL. We pride ourselves in providing an excellent customer experience to the people of Bartow and the surrounding areas such as Lakeland, Brandon, and Plant City, FL. Located on West Main St. Thunder has been providing a quality car buying experience to the people of Central Florida. Here at Thunder Chrysler we treat our customers like family, so no matter your car need whether you're trying to purchase a new vehicle or just need an oil change feel free to contact us anytime! The thing about car buying that makes it such a hassle is the time and research it takes to find the right vehicle for you and your family. That's why we do the hard work for you! Our team of sales experts can figure out what model car, truck, or SUV would be the perfect fit for you. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1425 W Main St

Bartow, FL

33830

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Showing 737 reviews

November 27, 2017

Spanish salesman helps Family purchased a beautiful 3500 RAM from Vince Fernandez who speaks Spanish which made this happen so much easier. He knows his trucks..... My famil More

by Peaceandlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2017

Amazing Second vehicle I have purchased from these guys an customer service is awesome I wouldn’t go anywhere else. Told them what I needed an boom every thin More

by Javier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, David Hurley
November 15, 2017

Great! This is the second vehicle that I bought from this dealership. No pressure salesman and great prices Great people here! I would recommend to anyone. More

by Jeep guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hurley
November 11, 2017

Great customer service Thunder Dodge did a wonderful job helping me find my new car! David was a knowledgeable sales person that listened to my needs and wants to find the More

by Dryosmosis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hurley
November 10, 2017

2015 Chevy The best car dealership I have ever bought from.. Great sales folks and great finance folks. I would recommend anyone that is buying new or used to go More

by Tim Lanier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hale
Nov 10, 2017 -

Thunder Chrysler Dodge Jeep Ram responded

Thank you Tim for the 5 Star review! The pleasure was all mine serving you and your vehicle needs! Let me know if I can do anything else for you in the future!

November 08, 2017

Bad customer service The worst experience I ever had with a dealership I was over chaged for my oil change and air filter I was quoted one price but was charged 13.98 more More

by Hclanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike,chris bill,richard
Nov 10, 2017 -

Thunder Chrysler Dodge Jeep Ram responded

The whole story is that one of the managers made a mistake and forgot to give you the refund, and when it came to our attention we went above and beyond in the amount of the refund. We did so to try and make it right since we made a mistake which is a very human thing to do. Contrary to your belief we do not come to work trying to make our customers miserable. If we make a mistake we will own it and do everything possible to make it right. Our goal is for all our customers to leave happy, feel that their concerns were addressed, and that they were treated with respect. Respect is a two way street, and we do make mistakes because we are human, and we don't make mistakes to try and beat our customers out of something. Most of our staff is made up of people who worked for Randy Edwards and want to bring that customer service forward as we changed ownership and it is working but again we are human and we will make mistakes. I believe we refunded you $84.00 which is more than the $20.00 mistake to go above and beyond, and yet still couldn't make you happy. Richard Bishop Owner/General Manager

November 03, 2017

Great experience with the Thunder Chrysler family My first contact with the dealership was over the phone. Vince Fernandez helped me from my initial phone conversation to handing me my keys to my new More

by FADuran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2017

They made it so easy for us . We have not bought a vehicle in 10 years . They made The experience very easy with no surprises . Will be definitely recommending them to our frien More

by Bikes123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hurley
October 26, 2017

Superior dealership David Hurley is an awesome salesman. He helped me get into a new truck with the best price that i couldn't get anywhere else. All around great experi More

by Onelove420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hurley
October 24, 2017

Excellent Customer Service! Working with Mr. Fernandez who is knowledgeable about vehicles was a plus. I felt very comfortable in purchasing my Jeep and did not feel hassled. More

by Antonio2!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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