Thunder Chrysler Dodge Jeep Ram

🚨 CAUTION: UNPLEASANT EXPERIENCE WITH THUNDER CHRYSLER DODGE JEEP RAM IN FLORIDA 🚨 (PLEASE WRITE REVIEW FOR THEM) Hello everyone, I feel compelled to share my recent encounter with Thunder Chrysler D DODGE JEEP RAM IN FLORIDA 🚨 (PLEASE WRITE REVIEW FOR THEM) Hello everyone, I feel compelled to share my recent encounter with Thunder Chrysler Dodge Jeep Ram in Florida. Excitedly, I acquired a Dodge Ram TRX Lunar Edition from them – as evident from the attached screenshot. My primary concern was the vehicle's eligibility for proper registration in California. I explicitly raised this question and received reassurance, even after they consulted with their representative. Matt Earp Fuelled by enthusiasm, I made a down payment and completed all the paperwork. Just before the transfer of funds, a fellow group member flagged an important point about California emissions. This triggered me to urgently verify with the dealership, revealing that the truck cannot legally be sold in California due to emission regulations. This ordeal has left me thoroughly disheartened. I feel deceived, as the truck was sold to me under false pretenses. Despite my persistent efforts, Thunder Chrysler Dodge Jeep Ram appears unwilling to address the issue or bear the costs to replace the vehicle with one that complies. I'm sharing this to create awareness about my experience and to advise everyone to exercise caution when dealing with this dealership. It's imperative to meticulously verify all aspects before making a significant purchase. Furthermore, it's worth noting that the dealer's posts and messages consistently claimed that all their vehicles were sold at MSRP. Regrettably, I later discovered they were charging $1000 over MSRP, a detail I reluctantly agreed to. Thank you for reading. Let's support one another and strive for the most positive consumer experiences possible. More

Good: Brian did a great job of coordinating with me to travel and come get the vehicle. BAD: Purchased the vehicle in January 2023, and was promised a replacement for the missing spare key FOB. It is travel and come get the vehicle. BAD: Purchased the vehicle in January 2023, and was promised a replacement for the missing spare key FOB. It is now August, and still no FOB. More

Despite no appointments the in and out very quick. Love the computer area to work at. Snack area good. People very friendly. Love the computer area to work at. Snack area good. People very friendly. More

Arsenio Quintero is the greatest customer service manager I have ever encountered at a car dealership. I have ever encountered at a car dealership. More

Tried to change me for an oil change and tire rotation without my consent and I’m pretty sure they didn’t do any of it. I didn’t pay for the services without my consent and I’m pretty sure they didn’t do any of it. I didn’t pay for the services More

Friendly, knowledgeable, no appointments and clean waiting area. Area to keep busy if you have computer. waiting area. Area to keep busy if you have computer. More

Service forgot to setback to MPH, had to pull over and reset, otherwise great service today. reset, otherwise great service today. More

My experience was great from start to finish. Each step in the process went extremely well and much faster than I expected. I got a great deal on a great vehicle. The facility and everyone I deal Each step in the process went extremely well and much faster than I expected. I got a great deal on a great vehicle. The facility and everyone I dealt with was first class. More

Great customer service. We don't go anywhere else for maintenance on our jeep vehicles. We don't go anywhere else for maintenance on our jeep vehicles. More