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Thunder Chrysler Dodge Jeep Ram

Bartow, FL

4.4
797 Reviews
Welcome to Thunder Chrysler your premier Chrysler Dodge Jeep RAM Dealership in Bartow, FL! Thunder Chrysler is the premier Chrysler Dodge Jeep RAM dealership in Bartow, FL. We pride ourselves in providing an excellent customer experience to the people of Bartow and the surrounding areas such as Lakeland, Brandon, and Plant City, FL. Located on West Main St. Thunder has been providing a quality car buying experience to the people of Central Florida. Here at Thunder Chrysler we treat our customers like family, so no matter your car need whether you're trying to purchase a new vehicle or just need an oil change feel free to contact us anytime! The thing about car buying that makes it such a hassle is the time and research it takes to find the right vehicle for you and your family. That's why we do the hard work for you! Our team of sales experts can figure out what model car, truck, or SUV would be the perfect fit for you. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1425 W Main St

Bartow, FL

33830

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Showing 797 reviews

November 22, 2024

Very pleasant waiting area with snacks and refreshments. Very courteous service department and work was completed promptly! Received another recall notice from Jeep on possible battery issues with our hybri More

by Philbraddy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Dept
November 21, 2024

Very good customer service. Made the process easy. I would recommend buying a car from Thunder automotive. More

by mappliance
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Craig Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Lack of seriousness, lies and job wasn’t done when I when the first time. More

by Juan
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Luis Peña
November 17, 2024

They tried to keep my good tires. I clearly stated that I wanted them in the back of truck and they kept them More

by estrada.javier24
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Angel
November 14, 2024

I was in for a specific vehicle; they were very attentive to detail and made the buying process very smooth. Thanks again for helping your fellow Veterans. More

by ELBONI_00
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Josh Dueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

I explained to the customer service person that I wanted both of my tires back behind my truck. They did not mount the ones I told him to and it seemed to me. They were gonna keep my good tires. I had to go More

by estrada.javier24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Angel
November 12, 2024

There were challenges throughout the course of my visit and even after. I will say though that the corrective actions were very acceptable. I am giving this a 3 because my repair was covered under my warra More

by ridley6988
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 12, 2024 -

Thunder Chrysler Dodge Jeep Ram responded

Good morning, and thank you for sharing your feedback with us. I’m sorry to hear about the challenges you encountered and the inconvenience regarding the charges on your credit card. We aim to make every customer experience smooth, and I apologize that this wasn’t the case during your recent visit. To resolve this promptly, I’d like to personally look into your concerns. Please email me directly at Eric.Hale@ThunderChrysler.com with your name, the phone number you were calling from, and the details of your transaction. I’ll ensure someone reaches out to assist you with this issue. Thank you again for bringing it to our attention, and we appreciate the opportunity to make this right for you. Eric R. Hale eCommerce Director Thunder Chrysler Dodge Jeep Ram 1425 W. Main St. Bartow, FL 33853 (863) 533-0793 www.ThunderChrysler.com

November 11, 2024

Great staff and great place to purchase your new Ram they make it nice and easy More

by rotag15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fishburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Earp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Swearingen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

I've gone about four times already for the same issue and it's still not resolved. I waited over 2 hours just to be told another part has to be ordered because they still are not quite sure what's causing my More

by leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was in service department
November 09, 2024

Mr. McElroy was easy to work with and made the buying process go smoothly. We will be back for future purchases More

by kwthmpsn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Dueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McElroy
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