Three Rivers Volkswagen

Treats you like family ! They are very promp and healpfull ! When you arrive at the service desk. They make sure that you are taken care of as soon as possible ! They are very promp and healpfull ! When you arrive at the service desk. They make sure that you are taken care of as soon as possible ! More

Amazing customer service! Just purchased a 08 Gti and if it weren't for Brian I wouldn't be driving valentino today. He did everything in his power to make that car mine and I' Just purchased a 08 Gti and if it weren't for Brian I wouldn't be driving valentino today. He did everything in his power to make that car mine and I'm so grateful for his amazing customer service! And same goes for Ryan both enjoyable people to deal with! I would highly recommend! More

Great Service Hospitality and Product I use to be a huge BMW fan but i feel as if today's Vw's are a better built car then today's BMW's. I must say that this dealership by far had the bes I use to be a huge BMW fan but i feel as if today's Vw's are a better built car then today's BMW's. I must say that this dealership by far had the best customer service i have seen in a dealer. They are very friendly and will take care of your needs. Larry talked me into wheel and tire insurance. About a month after having the car i had some bent rims. I talked to Larry and he said bring it in we will take care of it. I brought it in and they took care of the claim and everything. Great place and is Highly Recommended. More

Excellent Service with Tim! I just leased a 2016 Tiguan and Tim couldn't have been more helpful! He answered all of my questions and was very knowledgeable about the car. I would I just leased a 2016 Tiguan and Tim couldn't have been more helpful! He answered all of my questions and was very knowledgeable about the car. I would highly recommend asking for Tim! More

Amazing dealership with even better Service Center! And the greatest of them all, the best Service Advisor, Steve McHenry...I purchased my jetta back in 2010 through VW Three Rivers Dealership. It had n And the greatest of them all, the best Service Advisor, Steve McHenry...I purchased my jetta back in 2010 through VW Three Rivers Dealership. It had no issues at all, but just days after my power train warranty officially expired, and I came back from my summer vacation, Loretta the Jetta decided to punish me (probably because I left her for eight days, all alone, at the airport parking lot)...Unfortunately for me, it was the transmission, but fortunately for me, I was lucky to have Steve as my service advisor! Considering the costs of the repair, I was helplessly trying to figure out what to do! Getting another car was already on my mind, because, financially, it made the most sense, but my heart was breaking every time I even thought of not having Loretta the Jetta anymore! I just remember stressing about the whole situation at work, and just as I was walking out of the office, receiving a call from Steve, to let me know that he had taken it upon himself to call VW directly and ask for the assistance, considering I was a loyal customer and that my warranty had just expired! VW agreed to cover 90% of the repair costs!!! Steve's kind act, his dedication to the customer service, the fact that he went above and beyond his call of duty to help, left me speechless, but forever grateful! Steve is very knowledgeable, customer oriented, dedicated and honest employee, and if you ever need any vehicle repairs/maintenance, make sure you schedule your appointments with Steve. I've had nothing but positive experience interacting with him during Loretta's previous scheduled maintenance visits, but could never even imagine, he'd be the one and only person known as her savior since mid August :) Thank you, thank you, thank you Steve! Special thanks to the all professionals involved in the transmission replacement! This is a great dealership, period! Women friendly! I highly recommend, both sales and service departments of VW Three Rivers! Forever appreciative, Merima More

Excellent as usual! This was our second time purchasing a vehicle from this dealership and this time was even better than the first. New technology has allowed for a much This was our second time purchasing a vehicle from this dealership and this time was even better than the first. New technology has allowed for a much quicker paperwork process and Ryan went over everything in detail without taking up too much of our time. Tim was our salesperson and was very thorough in explaining everything and going over the entire car. We will definitely be visiting Tim and Ryan again in the future as they made the whole process painless! More

Great Experience I'm a first time buyer of Volkswagen and was pleased with the help I received and knowledge of the staff. John, Ryan and Vince made me feel comfortab I'm a first time buyer of Volkswagen and was pleased with the help I received and knowledge of the staff. John, Ryan and Vince made me feel comfortable and were able to answer all my questions. I went to several other Volkswagen dealerships around the area and this was by far the best. More

Quick and Easy I just leased my 2016 VW Tiguan and I love it. This will be my 4th Volkswagen lease with Three Rivers VW. They have always made the whole leasing ex I just leased my 2016 VW Tiguan and I love it. This will be my 4th Volkswagen lease with Three Rivers VW. They have always made the whole leasing experience quick and easy. I have dealt with Vince Luca for 3 of my Volkswagen leases and he always looks out for me and makes sure its what I want. He is very easy to deal with and very knowledgeable. Thank you both Vince and Ryan for making my leasing experience another great one. :) More

Excellent Service Three Rivers Volkswagen has the best staff. Tim and Ryan have helped us buy and lease multiple cars throughout the years and they have been amazing at Three Rivers Volkswagen has the best staff. Tim and Ryan have helped us buy and lease multiple cars throughout the years and they have been amazing at it. Extremely courteous and pleasant to deal with. They have always treated us amazingly and are always happy to accommodate us when we need help or have questions about something. Tim has always gotten us a good price on our vehicles and makes it really hard to buy a car anywhere else! More

Fantastic Our car buying experience at Three Rivers Volkswagen was the best my husband and I have ever had. We received excellent attention from our salesman, T Our car buying experience at Three Rivers Volkswagen was the best my husband and I have ever had. We received excellent attention from our salesman, Tim. He made my husband and I feel very comfortable and was upfront with all aspects of the car buying process! Because of our fabulous experience, we cannot imagine buying our next car anywhere but Three Rivers Volkswagen! Call us well satisfied and happy with our purchase and this dealership! More