
Thoroughbred Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Harold always goes above and beyond! We have been buying cars from Thoroughbred Ford for 20 years now. We have been buying them From Harold for the last 10 years and we couldn't ask for a We have been buying cars from Thoroughbred Ford for 20 years now. We have been buying them From Harold for the last 10 years and we couldn't ask for a better guy. He is always there to greet you with a smile and he remembers your name from day one, We have never had that at any other dealership. He never pressures you to make a decision and gives you all the facts that you need to make the best choice. Then he goes above and beyond to get your deal done. He not only helps you with sales but if you have an issue with anything, service, parts, rental anything at all he always helps to get it taken care of. We will not buy a car from anyone else, we will always go to Thoroughbred Ford and Harold Dorsey. More
Chad Barker has consistently helped me with the last three vehicle purchases. Salesman like him, keep me coming back to Thoroughbred. Chad is straight forward and honest three vehicle purchases. Salesman like him, keep me coming back to Thoroughbred. Chad is straight forward and honest More
Truck Purchase Coach knew more about what we needed than we did, found just the right truck and the payment we wanted. Great guy, will recommend and buy again from Coach knew more about what we needed than we did, found just the right truck and the payment we wanted. Great guy, will recommend and buy again from him. Best time I have ever had at a car dealership. Thank you, Coach More
Erston was great We told Erston our budget, he found a couple of cars, no pressure, worked with us. I hate to go to a car dealership, but I will be buying my next ca We told Erston our budget, he found a couple of cars, no pressure, worked with us. I hate to go to a car dealership, but I will be buying my next car from Erston - just trying to get my credit improved a little more. He is a great salesperson to work with More
Great experience with this dealership. They kept me well informed with the progress of my vehicle, really seemed concerned with the issues I was having with my vehicle and worked with me in They kept me well informed with the progress of my vehicle, really seemed concerned with the issues I was having with my vehicle and worked with me in regards to transportation to and from dealership. Great experience...... More
Excellent service & customer service The service advisor, Abbiey Montgomery, was very courteous & helpful. Service managers, Scott & Kevin were also very courteous & helpful. They figured The service advisor, Abbiey Montgomery, was very courteous & helpful. Service managers, Scott & Kevin were also very courteous & helpful. They figured out the problem we were having & fixed it. Thank you to you & your team for taking care of us. More
Excellent The service was very good. I even got a car to drive while mine was in for service. Would recommend Thoroughbred Ford to buy a car or truck and for The service was very good. I even got a car to drive while mine was in for service. Would recommend Thoroughbred Ford to buy a car or truck and for service. More
Unknown Sound Issue While I have been pleased with previous service of my vehicle at this location, my most recent visit did not meet my expectations. I brought my vehicl While I have been pleased with previous service of my vehicle at this location, my most recent visit did not meet my expectations. I brought my vehicle in to have an unknown noise identified and checked out, one that seemed to be related to the wheel bearings. Instead of checking the wheel bearings, I was presented with a laundry list of items to have repaired or replaced, services which amounted to $2283.00. I was further told that the wheel bearings could not even be checked until I accepted service for the issues pointed out by the service techs. The evaluation of these issues was described to me as dire and necessary, and that a delay in addressing these issues would result in catastrophic damage to my vehicle. When I looked at the supposed problems mentioned, and consulted with another mechanic, I was informed that the suggested repair issues seemed to be exaggerated and possibly inflated to increase the amount of my service bill. I was extremely disappointed, to say the very least, because I thought I could trust the service of my vehicle to Ford Services. Instead, I feel like I was ripped off.....charged $74.00 to have my vehicle checked and then told that Ford could not even check the wheel bearings until I authorized the other suggested services. It should be noted that while some of the suggested services might be needed in the near future, none of the suggested problems have adversely affected the performance of my vehicle to date. More
Excellent service I was able to get my vehicle in on a late afternoon for quick service. Quick turnaround. No hassle Friendly staff. Promptly called when my car was rea I was able to get my vehicle in on a late afternoon for quick service. Quick turnaround. No hassle Friendly staff. Promptly called when my car was ready More
I have four vehicles service there and no matter what the issue might be or just a simple oil change I am well taken care of by my service tech Nick Sherman he is awesome that’s why I come there and stay the issue might be or just a simple oil change I am well taken care of by my service tech Nick Sherman he is awesome that’s why I come there and stay there. He always sees that I am taken care of. More