Thoroughbred Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 360 reviews
Poor Customer Service Bought a set of parts, was up-charged after purchase, then and was refused a return even though the parts were still brand new and still in the bag. Bought a set of parts, was up-charged after purchase, then and was refused a return even though the parts were still brand new and still in the bag. I would not recommend this place. More
Best Salesperson Ever Harold was absolutely outstanding! Working with Harold was the most exceptional, transparent and incredible experience we've ever had in buying a vehi Harold was absolutely outstanding! Working with Harold was the most exceptional, transparent and incredible experience we've ever had in buying a vehicle. He was knowledgeable, personable, supportive, and just a true pleasure to work with. I anticipate purchasing all future vehicles from him because he was truly that good! The website says he does internet sales but we found him on the lot and will never work with anyone else--he was amazing! More
Didn't need it but I bought it I always shop on a Sunday, we like to check it out thoroughly and not be bothered. Went back on Monday to do a test drive, Coach quickly showed up to I always shop on a Sunday, we like to check it out thoroughly and not be bothered. Went back on Monday to do a test drive, Coach quickly showed up to help us out, no pressure, got us the keys and let us go, needless to say we were sold that day. Friendly transaction, Tim explained all bells and whistled thoroughly and we enjoyed the overall deal! More
Very good service. Workers were friendly and very helpful Love the service would recommend my friends to use Ford service r. Thanks for caring good job Love the service would recommend my friends to use Ford service r. Thanks for caring good job More
V was a great salesman. he helped us get into the right vehicle! went to multiple dealers and v was by far the best salesman. wonderful experience. will definitely good back to him in the future. vehicle! went to multiple dealers and v was by far the best salesman. wonderful experience. will definitely good back to him in the future. More
Friendly,they keep you notify where they are with your car, thru email. We had body work and oil change.. will be back! Thank you! car, thru email. We had body work and oil change.. will be back! Thank you! More
My wife and I really appreciate the way Jon Green handled the service of our 2012 Lincoln MKS in a very timely manner and also explaining everything that was done the service of our 2012 Lincoln MKS in a very timely manner and also explaining everything that was done More
Harold always goes above and beyond! We have been buying cars from Thoroughbred Ford for 20 years now. We have been buying them From Harold for the last 10 years and we couldn't ask for a We have been buying cars from Thoroughbred Ford for 20 years now. We have been buying them From Harold for the last 10 years and we couldn't ask for a better guy. He is always there to greet you with a smile and he remembers your name from day one, We have never had that at any other dealership. He never pressures you to make a decision and gives you all the facts that you need to make the best choice. Then he goes above and beyond to get your deal done. He not only helps you with sales but if you have an issue with anything, service, parts, rental anything at all he always helps to get it taken care of. We will not buy a car from anyone else, we will always go to Thoroughbred Ford and Harold Dorsey. More
Chad Barker has consistently helped me with the last three vehicle purchases. Salesman like him, keep me coming back to Thoroughbred. Chad is straight forward and honest three vehicle purchases. Salesman like him, keep me coming back to Thoroughbred. Chad is straight forward and honest More
Truck Purchase Coach knew more about what we needed than we did, found just the right truck and the payment we wanted. Great guy, will recommend and buy again from Coach knew more about what we needed than we did, found just the right truck and the payment we wanted. Great guy, will recommend and buy again from him. Best time I have ever had at a car dealership. Thank you, Coach More