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Thoroughbred Ford

Kansas City, MO

3.8
364 Reviews
We are located in Kansas City & Platte City, Missouri . Thoroughbred Ford has won 11 President's awards for outstanding customer service. We are a metro Kansas City Ford dealer providing sales, service, Ford parts and accessories as well as a complete direct repair certified body shop and collision repair center, and a Rental Department. Thoroughbred offers the full line of new Ford cars, trucks, sport utilitys and Crossovers. We are the home of Smart Cars offering nearly new vehicles for thousands of dollars off the price of new cars. As a Certified Pre Owned dealer we offer the finest in low mileage one owner certified reconditioned and ready to go used cars. These certified pre owned vehicles offer a full factory warranty which includes basic warranty coverage for three months or three thousand miles (or the balance of the factory warranty) plus a six year one hundred thousand mile Powertrain warranty. We can also provide Ford Service contract coverage for the vehicle if you choose. Our highly trained service staff is certified by both Ford Certified and ASE national certified.
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8501 N Boardwalk Ave

Kansas City, MO

64154

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Showing 364 reviews

October 01, 2019

Service went seamlessly. While I was disappointed in the short life of the OEM Hankook tires, the dealership made every reasonable effort to ameliorate the problem. More

by Murf
Recommend Dealer
Yes
Employees Worked With
George O'Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2019

I recommend Thoroughbred Ford service to anyone. I was treated with care & my concerns were handled with care and importance. Tim understood & didn't try pressure me into any decisions. More

by Nicole P
Recommend Dealer
Yes
Employees Worked With
Timothy Berryman
September 26, 2019

85000 mile tune up We called to schedule our tune up was able to take it over the same day and they finished everything up and we were able to pick it up later in the da More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sherman
September 25, 2019

Oil change Your serve department is the best. Since Ford used to have a slogan Ford has a better idea why haven’t Ford step forward with this. With a lot of peop More

by Beauregard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erston Kearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember service guys name.
September 23, 2019

Excellent Service Without fail, every time I take my car in for maintenance, I am completely satisfied. The work is always done as stated, for a fair price and the car More

by MaryH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 23, 2019

Awesome dealership/awesome staff. I want to take a minute to recognize Mr. George Sullivan. He has an outstanding individual who is always willing to help. Like many others at thoro More

by Mike Callahan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George O'Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David "Coach" Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2019

Great dealer for service and sales. When I arrived at the dealership I was met promptly. The service was completed in a timely fashion. I think all involved in my visit should be comme More

by Love my fords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Techs Tim and Jerry
September 21, 2019

Service No appointment. I stopped by for "The Works". I was greeted promptly and told it would take about 2 hours. I walked over to Hooters for lunch and rece More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Berryman
September 18, 2019

Excellent service. Jon was courteous and kept me informed via text on the progress of my car repair as well as estimated completion time. Thanks very much. More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2019

Service Service representative Jalie was very nice. We just want to make sure when we bring our trucks up there the work we are paying for is being performed More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jalie Misenhelter
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