Thoroughbred Ford

Excellent service Professional. This is a waste of my time. Take the score and run with it. If I didn't like the service I wouldn't take this much time. Professional. This is a waste of my time. Take the score and run with it. If I didn't like the service I wouldn't take this much time. More

Excellent service, great staff! Excellent service on my first trip to this dealership. The staff was great, and treated me like a valuable customer. Went in for oil change, tire ro Excellent service on my first trip to this dealership. The staff was great, and treated me like a valuable customer. Went in for oil change, tire rotation, and top off fluids, but while I was there they also fixed a recall problem that I thought I would have to come back for at another time. Great experience, I know I will be coming back to this dealership. Thank You More

Terrible customer service Absolutely atrocious customer service. Went for a quick warranty fix and they kept telling me that 'your car is next in line' over and over. After 3 h Absolutely atrocious customer service. Went for a quick warranty fix and they kept telling me that 'your car is next in line' over and over. After 3 hours I said bring my car around I'd rather buy the part and do it myself than give my money to this place. Not going back, will have to find a new Ford dealer More

I bought my 2012 Ford Fusion at Thoroughbred Ford in October of 2011. I've taken it back to Thoroughbred for every service, for the last eight years. I love my Fusion. Service at Thoroughbred has alwa October of 2011. I've taken it back to Thoroughbred for every service, for the last eight years. I love my Fusion. Service at Thoroughbred has always been good and they follow up to make sure that everything is done right. I'll continue to bring my Fusion here and will buy my next Ford here as well when the time arrives. More

Professional, good maintenance Happy with quality of the mechanical work on visit last week 2013 Ford Edge Tim explained the time frame and all the needed work.. Diane C Happy with quality of the mechanical work on visit last week 2013 Ford Edge Tim explained the time frame and all the needed work.. Diane C More

Happy with service Ok George, Thoroughbred is very persistent/"trying". You guys just not going to go away as this 5th request from 3 peoples.. I was exceptionally hap Ok George, Thoroughbred is very persistent/"trying". You guys just not going to go away as this 5th request from 3 peoples.. I was exceptionally happy with service received with limited wait time and totally satisfied. ,Future service on my vehicle will always be with Thoroughbred. Thank you. Kent Adams/bja More

I went for car maintenance and to replace a side view mirror It was a very pleasant experience. Everyone I dealt with was very nice and helpful, especially Scott Blankenship. I chose to stay at the dealership a It was a very pleasant experience. Everyone I dealt with was very nice and helpful, especially Scott Blankenship. I chose to stay at the dealership and wait for the car. It was done within the time frame that the gave me. More

Very friendly and kept me informed about what was happening with my car! Tim was great! Found an issue with my tire and fixed it as well. happening with my car! Tim was great! Found an issue with my tire and fixed it as well. More

Great service and friendly people. Harold Dorsey alway goes above and beyond to ensure that my vehicles are always taken care of when I take them to Thoroughbred Ford. goes above and beyond to ensure that my vehicles are always taken care of when I take them to Thoroughbred Ford. More

Oil Change I dropped my truck off for an oil change. I had expected a long wait since it was a Saturday, they were done with it within the 3-4 hours they had tol I dropped my truck off for an oil change. I had expected a long wait since it was a Saturday, they were done with it within the 3-4 hours they had told me which worked out perfectly as I ran errands with the gf until they were finished. I thought break inspections were part of the oil change package I chose but apparently it wasn't so they did everything but check my breaks. I'm a little annoyed at that since they are doing these for free and even have it posted up in their shop and on their website. More