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Thoroughbred Ford
Kansas City, MO
360 Reviews
We are located in Kansas City & Platte City, Missouri . Thoroughbred Ford has won 11 President's awards for outstanding customer service. We are a metro Kansas City Ford dealer providing sales, service, Ford parts and accessories as well as a complete direct repair certified body shop and collision repair center, and a Rental Department. Thoroughbred offers the full line of new Ford cars, trucks, sport utilitys and Crossovers.
We are the home of Smart Cars offering nearly new vehicles for thousands of dollars off the price of new cars. As a Certified Pre Owned dealer we offer the finest in low mileage one owner certified reconditioned and ready to go used cars. These certified pre owned vehicles offer a full factory warranty which includes basic warranty coverage for three months or three thousand miles (or the balance of the factory warranty) plus a six year one hundred thousand mile Powertrain warranty. We can also provide Ford Service contract coverage for the vehicle if you choose. Our highly trained service staff is certified by both Ford Certified and ASE national certified.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 360 reviews
March 13, 2020
Service is done properly, when promised as quoted. Nice people. If you have a question or need an explanation ask- you will get straight answers. people. If you have a question or need an explanation ask- you will get straight answers. More
by joseph7958
Employees Worked With
March 06, 2020
Fantastic Service Service department is simply the best! Even though I sold my Fusion and got a Lexus I wouldn’t dream of taking it anywhere else for service. Trust i Service department is simply the best! Even though I sold my Fusion and got a Lexus I wouldn’t dream of taking it anywhere else for service. Trust is the most important reason. Thank you Kathy! More
by rosebud0818
March 04, 2020
George is the reason we have been coming back to this place. We have been a member of the Thoroughbred family for 20yrs! Thank you! place. We have been a member of the Thoroughbred family for 20yrs! Thank you! More
by Kchotrod1969
March 03, 2020
Always do a great job! Very thorough and always go over the paperwork to make sure you understand. Very nice and friendly service staff! 5 stars the paperwork to make sure you understand. Very nice and friendly service staff! 5 stars More
by Stef
Employees Worked With
February 22, 2020
The people that I have dealt with at Thoroughbred Ford in my opinion are top notch no games played to the point and what they tell you you can believe I have total trust when I deal with the folks at Thoroug my opinion are top notch no games played to the point and what they tell you you can believe I have total trust when I deal with the folks at Thoroughbred Ford in the shop foreman Scott Spencer always takes care of any problems that I have so I give them an A1 rating More
by juniornigro1
Employees Worked With
February 22, 2020
I already posted what I thought in the first time I reviewed your service that was done, I can’t say anything different about my experience with your service department 😎 reviewed your service that was done, I can’t say anything different about my experience with your service department 😎 More
by dblair
Employees Worked With
There was one other but I didn’t get his name., Timothy Berryman
February 15, 2020
James was the most straight forward and easy to deal with salesman I’ve ever had. Got me the fantastic deal I wanted and didn’t play the back and forth price game most do. I’m not even in that state and it w salesman I’ve ever had. Got me the fantastic deal I wanted and didn’t play the back and forth price game most do. I’m not even in that state and it was the easiest purchase I’ve made. I will 100% be buying my next truck from James and Thoroughbred ford. Customer for life More
by KM
Employees Worked With
February 12, 2020
On time . Scheduled appointment for a small recall on our Escape. The service department was quick to give me an appointment and estimated time for the work. Scheduled appointment for a small recall on our Escape. The service department was quick to give me an appointment and estimated time for the work. They were on time for the appointment and were finished as promised. More
by R
Employees Worked With
Jalie Misenhelter
February 08, 2020
Poor service dept. I took my car here to have the battery replaced. The gentleman that checked me in and out was very rude. I thanked him for his help and he never even acknowledged that I was speaking. Extr replaced. The gentleman that checked me in and out was very rude. I thanked him for his help and he never even acknowledged that I was speaking. Extremely unprofessional and unfriendly. I will not come back to this dealership. More
by citygirl816
Employees Worked With
Unsure
February 07, 2020
oil change and tire rotation was performed in a normal time. I can not say a whole lot about a simple oil change and tire rotation except that it was performed in a reasonable amount of time and my very dirty ca I can not say a whole lot about a simple oil change and tire rotation except that it was performed in a reasonable amount of time and my very dirty car was washed (very appreciated). More
by gmcmic
