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Thompson Lexus Willow Grove

Willow Grove, PA

4.7
63 Reviews
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2560 Maryland Rd

Willow Grove, PA

19090

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Showing 63 reviews

September 09, 2024

The staff is professional and knowledgable. Service is is done in a timely manner and complete. I have never had to return the car because it was inadequately serviced. More

by Carole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Taylor
Oct 16, 2024 -

Thompson Lexus Willow Grove responded

Thank you for recommending Thompson Lexus Willow Grove!

August 22, 2024

Everything went well no complaints! Loaner was awesome also , rate it very high with satisfaction! More

by doc9881
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Bobkoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Faraz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Dargenio
Oct 16, 2024 -

Thompson Lexus Willow Grove responded

Thank you for recommending Thompson Lexus Willow Grove!

August 19, 2024

Respectful and courteous. Easy to work with. No pressure. Listened to what you had to say. More

by Skipper
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Staison George, Leslie Flippen
Oct 16, 2024 -

Thompson Lexus Willow Grove responded

Thank you for recommending Thompson Lexus Willow Grove!

July 23, 2024

На прошлой неделе купил автомобиль Lexus на дилерской в willow grove . Случайно нас взяла на обслуживание русскоговорящая сотрудница . До этого мы были на дилерской в infinity , промурыжили нас 3,5 часа , More

by NadyaSumin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Bobkoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Thompson Lexus Willow Grove responded

Thank you for the wonderful recommendation!

July 20, 2024

There are professional staff who will always help with any issue. Nice setup. High level of service More

by aliaksandrobuh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Bobkoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Thompson Lexus Willow Grove responded

Thank you for choosing Thompson Lexus Willow Grove

July 20, 2024

Absolutely great job was done by Bill Lind and Maria Bobkoff. Seamless and neat service for my Lexus was done with the high quality and in timely manner. Thank you! More

by irenebobkoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Bobkoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lind, Maria Bobkoff
Jul 22, 2024 -

Thompson Lexus Willow Grove responded

Thank you for choosing Thompson Lexus Willow Grove

July 18, 2024

Had an amazing experience buying my new car-ask for Maria. She was very helpful and knowledgeable on the entire process from start to finish. More

by Vika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Bobkoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Thompson Lexus Willow Grove responded

Thank you for the wonderful recommendation!

July 13, 2024

Many thanks to Maria, transaction support at the highest level, very grateful, excellent team, thank you very much! More

by Stanislav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Bobkoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Thompson Lexus Willow Grove responded

Thank you for choosing Thompson Lexus Willow Grove!

June 26, 2024

The customer service at this dealership is incomparable. A dealership with top notch customer service. More

by olasunkanmi2011@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept staff
Jun 27, 2024 -

Thompson Lexus Willow Grove responded

Thank you for recommending Thompson Lexus Willow Grove!

June 11, 2024

From the first time that I spoke with Steve on the phone, I had nothing but a good feeling. The entire experience was world class, and I only wish that some past experiences with other dealerships were as ef More

by Radmomks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose in Finanace, Stephen Dargenio
Jun 12, 2024 -

Thompson Lexus Willow Grove responded

Thank you for sharing this wonderful recommendation! We appreciate you choosing Thompson Lexus Willow Grove and we hope to have the opportunity to work with you again!

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