Thompson Chrysler Dodge Jeep Ram of Baltimore

Stress Free and Easy! My experience with Thompson Chrysler Dodge Jeep was wonderful. As soon as I arrived I felt confident and had faith that the dealership would be helpfu My experience with Thompson Chrysler Dodge Jeep was wonderful. As soon as I arrived I felt confident and had faith that the dealership would be helpful and accommodating. I worked with Rodney Solle, who made me feel in control, comfortable, and relaxed. He was very funny and easy to talk to! My dad and I appreciated the quick buying process, as well as the down-to-earth, and real atmosphere created by the awesome staff members! I would definitely recommend this dealership to anyone in the market for a vehicle. :) Five stars, for sure! More

Great service and car! At Thompson in Dundalk, I had a great experience! The salesman and finance manager helped me get into a beautiful car at a great price! I will be doin At Thompson in Dundalk, I had a great experience! The salesman and finance manager helped me get into a beautiful car at a great price! I will be doing my auto buying from there in the future, for sure, and already recommended it to friends! More

Service Department at its worse So I purchased my vehicle from a great salesperson, however, my tire blew on the highway so I find out it is not covered on my warranty. No problem I So I purchased my vehicle from a great salesperson, however, my tire blew on the highway so I find out it is not covered on my warranty. No problem I go purchase a new tire and now my tire pressure light would not go off my washer fluid light keeps coming on and amongst other minor things. That's not the problem I have with service. I'm now upset because it's 3:40pm and I dropped my vehicle off at 9:30 am this morning. No call so I call them. To my expectations my vehicle was never even taken back to service so therefore, I was just told it could be 2 days. That's not acceptable at all. First off give the customer a courtesy call to update them if that is something the customer is willing to do. Customers have jobs, children, etc....also you don't offer loaner cars and this vehicle is the only I have to accommodate my family. If I could give 0 stars I would. I didn't want to believe this department is incompetent but I had to try to give them the benefit of the doubt. More

Pleasant and quick experience My salesman was EJ HIGHTOWER. He was very pleasant, understanding and he and Brandon Rooney made my experience on purchasing a used but newer vehicle My salesman was EJ HIGHTOWER. He was very pleasant, understanding and he and Brandon Rooney made my experience on purchasing a used but newer vehicle harmless. If ever in need for exceptional service ask for EJ he is the go to guy to get it done for you. No hassle, no fuss just hustle to get you in the vehicle you want. More

2016 Journey I came in looking for a pre-owned vehicle but with EJ's help and expertise I ended up leaving with a 2016 Dodge Journey. Just the right size for my fa I came in looking for a pre-owned vehicle but with EJ's help and expertise I ended up leaving with a 2016 Dodge Journey. Just the right size for my family and the right price for me. Thank you!! More

Extended warranty not worth it Purchased a used car with extended warranty. Airbag light has been on and got it checked out. Was told the wiring was tampered with and warranty won't Purchased a used car with extended warranty. Airbag light has been on and got it checked out. Was told the wiring was tampered with and warranty won't cover it. I altered NOTHING! Over $1000 to fix. They sold the vehicle to me with modifications unbeknownst to me. I then had to pay $118 for them to tell me it wasn't covered. Never will I return there. Bought 2 cars there and will NOT be back. More

New Vehicle After 16 years it was time for a new vehicle. As a woman I am well versed in the "sales" world and how females can be treated. I do all my homework an After 16 years it was time for a new vehicle. As a woman I am well versed in the "sales" world and how females can be treated. I do all my homework and know the answers to my questions before I go and I bring a male companion to see how I am treated prior to "talking shop." From the moment we arrived, the professionalism was on point. I worked with Charles. He answered questions, offered information I was unaware of prior to stopping by the dealership and we spoke to me directly. He was friendly and knowledgable. I would HIGHLY recommend Thompson Chrysler Dodge Jeep to all my friends and family!! More

New van John L.’s Reviews Thompson Chrysler Dodge Jeep Ram Thompson Chrysler Dodge Jeep Ram Car Dealers, Auto Parts & Supplies, Auto Repair 4 hours ago i John L.’s Reviews Thompson Chrysler Dodge Jeep Ram Thompson Chrysler Dodge Jeep Ram Car Dealers, Auto Parts & Supplies, Auto Repair 4 hours ago in august of last year I got a 2010 dodge grand caravan. I was happy until it started to having problems .I took it in to get it looked at they fixed it but a week later the same problem came back so I keep taking it back for like a few times so this past april I got tired of the problem so without thinking I traded it in for a new 2016 one a day later I was wishing I didn't make the trade cause the monthly payments are more then I can handle .I went from 400.00 a month to 700.00 I had talked to the manager he said he will get another used van for me but everytime I go there he's never there or he never answer his phone and don't call back so now I'm mad cause I'm worried I might lose my van if that happens I will lost my job can someone help me More

Rich Steelman I have dealt with Rich in purchasing my last 4 to 5 cars and I have had great experience each time. I go online look for what I want get pre-approved I have dealt with Rich in purchasing my last 4 to 5 cars and I have had great experience each time. I go online look for what I want get pre-approved and call Rich. When I get to the dealership my car is ready and the paperwork is painless now. It used to take almost all day to buy a car. I was in and out in no time. But also keeping the same sales person that gets to know you and what you like is the best trust you can have in someone. Rich is great and the dealership follows. Debbie Rowley More

Easiest purchase possible. I came in informed and ready to buy. They had me in and out quickly with the deal i knew i should get. Wonderful experience. I came in informed and ready to buy. They had me in and out quickly with the deal i knew i should get. Wonderful experience. More