Thompson Chrysler Dodge Jeep Ram of Baltimore

Noise My Jeep has been making a noise and I have taken it in 3 times and it’s still not fixed. I have taken the Manager for a ride and he heard the sound bu My Jeep has been making a noise and I have taken it in 3 times and it’s still not fixed. I have taken the Manager for a ride and he heard the sound but was not sure what it is, the mechanic took it and says he can’t hear it. I hear it ALL the time. Very upset with the amount of money I paid for my Jeep, purchased at Thompson and this is the service I get. More

My Dealership Experience Of the 25 words I would use to describe my experience, I would only need to use 3 BIG ones. Complete, Fast and Friendly, Thanks Thompson’s Of the 25 words I would use to describe my experience, I would only need to use 3 BIG ones. Complete, Fast and Friendly, Thanks Thompson’s More

Excellent experience! We showed up knowing exactly what vehicle we wanted to see. We were quickly welcomed by Rich and he knew exactly where the Jeep was that we wanted to We showed up knowing exactly what vehicle we wanted to see. We were quickly welcomed by Rich and he knew exactly where the Jeep was that we wanted to see and pulled it right around. He was very to the point, not your typical car salesman at all, he worked with us to get financing and got us on our way in our new to us Jeep Wrangler in no time. I enjoyed this car buying experience much better than my last! More

Loving my new 2014 subaru wrx impreza After alot of searching online and at dealerships i stumbled across a white 2014 wrx impreza at Thompson and made an inquiry, shorty after Kathy gave After alot of searching online and at dealerships i stumbled across a white 2014 wrx impreza at Thompson and made an inquiry, shorty after Kathy gave me a call she was very nice and told me i could come look at the car whenever i wanted however due to it just being traded it had to go through inspection before i could test drive. So i went and looked at it i love it i told Kathy as soon as it gets through inspection i would like to come in for a test drive. She was very good about keeping me updated on how inspection was going and when it would be out, after a few days Kathy called me and said the car was ready to be test drove so i came in and test drove the car i loved it and i told kathy i wanted to buy it. The price was a little bit out of range for me but Kathy and Greg were willing to work with me and ended up getting me an amazing deal on the car. If you are looking for a car i highly recommend you go see Thompson Chrysler Dodge Jeep Ram of baltimore they will make sure you get what your looking for at a price you are happy with More

Great buying experience Sales person was knowledgeable on the vehicle I was looking into buying also friendly. Once I drove the vehicle and talked about price we were in and Sales person was knowledgeable on the vehicle I was looking into buying also friendly. Once I drove the vehicle and talked about price we were in and out in an hour. More

Awesome experience Kathy went the extra mile to put me in the vehicle that I really wanted. My experience at Thompson was the best dealership experience I've ever had. Kathy went the extra mile to put me in the vehicle that I really wanted. My experience at Thompson was the best dealership experience I've ever had. More

This is the fourth vehicle purchased. Ms. Kathy McKinney has always been nothing short of helpful to make sure we get the finest in customer service from the buying experience. This is the Ms. Kathy McKinney has always been nothing short of helpful to make sure we get the finest in customer service from the buying experience. This is the fourth vehicle we have purchased from Kathy. Kathy is very knowledgeable of the vehicles and she reviews the features of the vehicle before I drove off the lot each time we have purchasedd a vehicle. More

Pacifica Fantastic dealership! Kathy was the best. She had another customer she was working with but I couldn’t tell. She took the time with me and checked Fantastic dealership! Kathy was the best. She had another customer she was working with but I couldn’t tell. She took the time with me and checked in and made me feel like I was her only customer. She showed me around and introduced me to service dept. she was a pleasure to work with. Overall great experience More

First time Jeep buyer, won't be my last! Had a great experience working with Kathy. She was extremely knowledgeable and worked hard to get us exactly what we wanted. The whole purchasing pr Had a great experience working with Kathy. She was extremely knowledgeable and worked hard to get us exactly what we wanted. The whole purchasing process was easy and the deal was a no-brainer. We'll be back to work with Kathy again! More

Quick, easy, satisfied I was shocked at how easy the process was. I used to the buying process at another local Harford County dealer. I found a vehicle online I was intere I was shocked at how easy the process was. I used to the buying process at another local Harford County dealer. I found a vehicle online I was interested in and sent an online inquiry. Art was prompt in responding and answered all my emailed questions. He handed us to the capable Kathy for my test drive etc. the Jeep was waiting for our arrival, after looking the vehicle over and test driving, we decided to purchase. We quickly came to agreement and the rest of the purchase was just as smooth. I’ve never had such a quick and professional experience. Kathy took extra time in walking us through the features, setting up phones , etc. we are thrilled with our new vehicle and would send anyone looking to Kathy. We are so happy we made the drive. More