Thompson Chrysler Dodge Jeep Ram of Baltimore

Wonderful Experience!!! So incredibly impressed with this dealership. Previous dealerships left a bad taste in my mouth, and constantly harassed my voicemail and email asking So incredibly impressed with this dealership. Previous dealerships left a bad taste in my mouth, and constantly harassed my voicemail and email asking me to come in. Thompson’s was SO different. Calvin was my sales associate, and he was wonderful. My Hyundai Tucson was at this dealership despite it being a Chrysler/ Jeep specialty dealership. Any question I had was either answered right away, or Calvin researched / sought advice from the Thompson’s Hyundai branch to make sure I had all the information needed when purchasing my car. Actually buying my car took about 30 minutes!! They told me exactly what to bring and what to sign. The transparency also made buying a car a breeze, unlike the back and forth bargaining I experienced elsewhere. Love my car! So happy with my experience here. Thank you Thompson’s and Calvin!!! More

Above and Beyond Excellent Customer Service I took my time researching and visiting multiple dealerships over a course of nearly a month, painstakingly making sure I found the best fit. I'm sad I took my time researching and visiting multiple dealerships over a course of nearly a month, painstakingly making sure I found the best fit. I'm sad to say Thompson was my last stop, as I am confident if they were my first, I wouldn't have had to wait so long to have purchased my 2019 Jeep Cherokee. My Sales Rep Gabe Warren was exceptional, from initial contact to final sale, he made the best attempts of communication, inquiry and best offers of all the dealerships that I had previously worked with for weeks. Gabe may be new to the sales world, but he has one of the best natural and genuine personalities I've ever met. Gabe and Thompson won't mess around, they are there to give you the best deal upfront, and make sure you are satisfied and well taken care of. A true testiment of how car buying should be! I highly recommend Thompson and Gabe for any CDJR purchase and will gladly go back to them FIRST now on for any future needs. Thanks again Gabe/Thompson! More

Great experience Matt is a great person and sales men always gives it to u straight I would recommend all my friends to see him had fun Matt is a great person and sales men always gives it to u straight I would recommend all my friends to see him had fun More

Best experience ever I purchased a pre-owned vehicle from Stephanie and I love it! She gave me a great deal and I couldn’t be happier! The guy that wraps up the paperwork I purchased a pre-owned vehicle from Stephanie and I love it! She gave me a great deal and I couldn’t be happier! The guy that wraps up the paperwork is awesome too! More

Good but miss the little things Device was completed as expected. When I picked up my Jeep on Saturday morning the front doors were unlocked and the key to my lock lugs was on the fr Device was completed as expected. When I picked up my Jeep on Saturday morning the front doors were unlocked and the key to my lock lugs was on the front passenger seat. Called and left a message for service manager on Saturday but has yet to return my call. Little things should not be overlooked. More

Was a good experience. They went out of there way to get us our truck. Gave us a great deal for our trade in. Very friendly group of sales people. They went out of there way to get us our truck. Gave us a great deal for our trade in. Very friendly group of sales people. More

Driver side window regulator replaced under Warranty Vehicle was in shop for 9 days waiting for parts Jeff was very Helpful in correcting the problem that had by Mechanic Once parts were available veh Vehicle was in shop for 9 days waiting for parts Jeff was very Helpful in correcting the problem that had by Mechanic Once parts were available vehicle was done More

Always great Been going here forever l have owned almost all the different cars that Thompson has been selling and continue to bea buyer for life thanks Been going here forever l have owned almost all the different cars that Thompson has been selling and continue to bea buyer for life thanks More

service Since I’ve been dealing with Thompson I’ve found that they are true to their word in all phases the service department is extremely helpful with my ne Since I’ve been dealing with Thompson I’ve found that they are true to their word in all phases the service department is extremely helpful with my needs , they put me first as a customer and take very good care of me , my customer service rep mr Jeff has been extremely helpful to me just as my car salesman mr Ashford was , in truth I can’t tell you how happy to find a dealership who really help you More

Awesome experience Bought my new Jeep at Thompson it was the best experience I have ever had buying a car no pressure excellent service and I LOVE my new Jeep Bought my new Jeep at Thompson it was the best experience I have ever had buying a car no pressure excellent service and I LOVE my new Jeep More