Thompson Chrysler Dodge Jeep Ram of Baltimore

Top Shelf Service Our 2014 Jeep needed an oil change. We dropped the car the night before, using the night key drop. Jeff called us to let us know it had just gone in Our 2014 Jeep needed an oil change. We dropped the car the night before, using the night key drop. Jeff called us to let us know it had just gone in. Less than an hour later, he called back to say it was finished. In a word...magnificent! More

Outstanding Charles Cadden is a very professional, passionate and amazing salesman I have ever had the pleasure of meeting. He made the process painless and smoot Charles Cadden is a very professional, passionate and amazing salesman I have ever had the pleasure of meeting. He made the process painless and smooth. I would definitely recommend him to anyone looking to get into a new car. More

Always great Always a great experience Jim is always in contact always courteous and sees that my needs are met a pleasure to work with definitely going back alway Always a great experience Jim is always in contact always courteous and sees that my needs are met a pleasure to work with definitely going back always More

Great Service Department Thompson has always had a Great Service Department! We bought our last 3 cars here, and with a few exceptions, (usually due to scheduling), always use Thompson has always had a Great Service Department! We bought our last 3 cars here, and with a few exceptions, (usually due to scheduling), always use the Service Department. Jeff and Devon made things Happen Fast and Right! Thanks. More

About as quick as it gets. I have been to this dealership before, as it is where I purchased my vehicle, with varying results. This time around could not have gone any smoother. I have been to this dealership before, as it is where I purchased my vehicle, with varying results. This time around could not have gone any smoother. Went in for an oil change and a recall part replacement. Went to the gym nearby and received a call way before I was finished with my workout. Everyone was extremely friendly, helpful and candid this time around. Great experience and am looking forward to dealing with them again. More

Amazing service I have had bad experiences in the past at Thompson’s but my last experience changed my mind about the service dept. Amazing service and Jim explained I have had bad experiences in the past at Thompson’s but my last experience changed my mind about the service dept. Amazing service and Jim explained everything that had to be done and got me on my way in an hour. More

Greeting value my time quick process The team took care of me pleasant visit from being to end clean location as always greeting smiles professionalism always a good location third car fr The team took care of me pleasant visit from being to end clean location as always greeting smiles professionalism always a good location third car from this location More

Very fast and everything was smooth I have dealt with Rich before and will continue to visit him for our future car needs. Very friendly. Makes the whole car buying expierncensuoer easy. I have dealt with Rich before and will continue to visit him for our future car needs. Very friendly. Makes the whole car buying expierncensuoer easy. More

Best experience Had the best experience working with this dealer from start of sale to servicing my vehicle. Fast and excellent service provided by Jim service writer Had the best experience working with this dealer from start of sale to servicing my vehicle. Fast and excellent service provided by Jim service writer and the tech Dan More

Oil leaking Jeep Jeff took good care of me and my Jeep. Corrected problems and keep my up to date on progress of service. They were able to correct a problem that anot Jeff took good care of me and my Jeep. Corrected problems and keep my up to date on progress of service. They were able to correct a problem that another shop couldn’t More