Thompson Chrysler Dodge Jeep Ram of Baltimore

Quick and easy I was helped as soon as I walked in. The wait time estimate was accurate. Only thing I would recommend is a kids area. Other than that, it was good. I was helped as soon as I walked in. The wait time estimate was accurate. Only thing I would recommend is a kids area. Other than that, it was good. More

It was gonna I’d I was able to get great help from Charles an he got me a good price on my first viehcle an I would recommend going to see hem I was able to get great help from Charles an he got me a good price on my first viehcle an I would recommend going to see hem More

Oil change Jim seems like a knowledgeable employee but he seems to always cringe when I mention my same sex partner. For example, when I dropped the keys off I s Jim seems like a knowledgeable employee but he seems to always cringe when I mention my same sex partner. For example, when I dropped the keys off I said "Great my wife will pick it up when you call" and like usual he looked at me as if I had 3 heads. As a manager myself, I feel he may need some LGBTQ awareness training, so that he can be more mindful of how his personal feelings and reactions make people like myself feel. Thanx More

Service on Saturday Surprisingly for Saturday I had pretty quick service for someone who didn't have an appointment given the situation they were very thorough and very q Surprisingly for Saturday I had pretty quick service for someone who didn't have an appointment given the situation they were very thorough and very quick More

Satisfied with service It’s bad enough when you have trouble with your vehicle and then you have trouble with the shop you choose to help you. I made my appointment with Tho It’s bad enough when you have trouble with your vehicle and then you have trouble with the shop you choose to help you. I made my appointment with Thompson and they reminded me ahead of time. They checked my vehicle in and offered me a ride home. They informed me of what the problem was and how much it costed and when it would be ready. I couldn’t ask for more than that. More

2018 Chrysler 300 AWD Had a great experience, the cleanliness of the new car could have been better, but the way I clean my car is extremely clean more so then others. Calv Had a great experience, the cleanliness of the new car could have been better, but the way I clean my car is extremely clean more so then others. Calvin was great, he was very understanding and seem to care about my neexs. More

30K-Mile Checkup A very efficient operation/process. Very pleasant atmosphere. A nice waiting room...the coffee was great...the TV was another plus...Good Job! Keep up A very efficient operation/process. Very pleasant atmosphere. A nice waiting room...the coffee was great...the TV was another plus...Good Job! Keep up the good work. More

2 Oil Changes; 1 Break Fluid Flush Everyone at Thompson's are very nice and pleasant to work with. With my last visit, I was quoted a minimum of 2 hours for the wait time, but it took Everyone at Thompson's are very nice and pleasant to work with. With my last visit, I was quoted a minimum of 2 hours for the wait time, but it took only an hour to complete. More

Was wonderful, Mario handled all details and got me what I w I had great experience,Mario was a great salesman he really makes you feel he’s working for you. It was a great atmosphere with in the dealership no p I had great experience,Mario was a great salesman he really makes you feel he’s working for you. It was a great atmosphere with in the dealership no pressure. . More

Amazing Service! Great Deals I went in and got helped by Kathy McKinney. She was absolutely wonderful, listened to everything I had to say and really worked with me when it came t I went in and got helped by Kathy McKinney. She was absolutely wonderful, listened to everything I had to say and really worked with me when it came to pricing. I loved every minute of my experience. More