Thompson Chrysler Dodge Jeep Ram of Baltimore

The service I had took longer than it should have. 2 hours was too long for the service I requested of having my oil changed, tires checked for a nail and rotated. Watching people who came in after me 2 hours was too long for the service I requested of having my oil changed, tires checked for a nail and rotated. Watching people who came in after me and leave before me was not something that made me feel that my time was Important to your company. More

Satisfied with excellence Superb and excellent service and I always expect quality from this dealership. The service performed on my 2019 Jeep Cherokee met all of my expectatio Superb and excellent service and I always expect quality from this dealership. The service performed on my 2019 Jeep Cherokee met all of my expectations. More

Survey To rate service it was over all a 10 out of 10 I don’t have any questions or statements to leave after my visit To rate service it was over all a 10 out of 10 I don’t have any questions or statements to leave after my visit More

Great customer service Went in just to look ended up buying a brand new truck from Kathy M. She was great to work with and made it so easy, they gave me what I wanted for my Went in just to look ended up buying a brand new truck from Kathy M. She was great to work with and made it so easy, they gave me what I wanted for my trade In and a great deal on the truck I couldn’t pass it up!! More

oil change the person driving the shuttle bus was very nice service department was nice I will recommend them to Devon he was very nice to me the person driving the shuttle bus was very nice service department was nice I will recommend them to Devon he was very nice to me More

my service was amazing They fixed my vehicle in a timely manner. They were beyond nice and professional. The cost to fix my car was very reasonable. I am a satisfied custome They fixed my vehicle in a timely manner. They were beyond nice and professional. The cost to fix my car was very reasonable. I am a satisfied customer. Thank you... More

Completely wonderful This was my first time working with this dealership, I have take n my vehicle to their service center and have always been satisfied but now after wor This was my first time working with this dealership, I have take n my vehicle to their service center and have always been satisfied but now after working with the sales department I will definitely keep going back. Kathy was great and stayed right on top of everything and kept us informed the entire time we were there. More

A little disappointed We were scheduled to have 2 recalls taken care of and one of the parts was not in stock and we will be notified when to return and have this recall ta We were scheduled to have 2 recalls taken care of and one of the parts was not in stock and we will be notified when to return and have this recall take care of. We were pleased in the time the oil change change and other recall were taken care of. It took us one hour to get to your dealership since we live in Crofton, Maryland, a good distance away. Your staff were very friendly and we felt good doing business with your dealership. More

Great They help were its needed explain when not understood and fix if and when you can afford to that's why I'll always support this company. They help were its needed explain when not understood and fix if and when you can afford to that's why I'll always support this company. More

Greatest I had just an oil change but Jim was very nice to me The service was great also I will be back for addition service I had just an oil change but Jim was very nice to me The service was great also I will be back for addition service More