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Thomas Buick GMC

Johnstown, PA

2.9
16 Reviews

750 Eisenhower Blvd

Johnstown, PA

15904

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16 Reviews of Thomas Buick GMC

October 17, 2024

Great service, friendly staff, clean waiting area. The vehicle display area is always interesting for checking out new models. More

by Linda.gould65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris- Service, Courtney Haberlein
Oct 22, 2024 -

Thomas Buick GMC responded

Thank you for your kind words! We're delighted to hear that you had a positive experience at Thomas Automotive. Our team strives to provide excellent customer service and a comfortable environment for all our visitors. We're glad you enjoyed our vehicle display area and hope to see you again soon!

July 30, 2024

Gage nice. Ethan not nice at all. Wish I would have dealt with Bedford thomas xxxxty touch up paint job. They said 8.79 was very good. Went to credit union refi More

by Morgcait
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gage
Aug 05, 2024 -

Thomas Buick GMC responded

Thank you for taking the time to share your experience with Thomas Automotive. We appreciate both the positive and negative feedback, as it helps us identify areas for improvement. Please contact us directly at 814-266-5844 so we can address your concerns promptly.

May 21, 2024

Sold me a used car with multiple issues. They said it was in great shape and they had checked everything out. I take it home and the emergency brake is stuck. They take it in and supposedly More

by toasty8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Courtney Haberlein
May 29, 2024 -

Thomas Buick GMC responded

Thank you for bringing this to our attention. We sincerely apologize for the issues you've experienced with your car's emergency brake. Please give us a call at 814-266-5844 we would like to rectify this issue with you!

April 17, 2024

I got talked into the extra coverage for the scratch and dent I had a little ding and they weaseled their way out of it, warning do not purchase it! I will report it to the attorney generals office and BB, More

by John
Recommend Dealer
No
Employees Worked With
Colin Roberson
Apr 19, 2024 -

Thomas Buick GMC responded

We sincerely apologize for your experience with the scratch and dent coverage. Please call us at 814-266-5844. We value your business and hope to resolve this matter to your satisfaction.

Apr 23, 2024 -

John responded

I’m Still waiting for them to get back to me I got a call a few days ago and the girl that I talked to said she was going to talk to her manager to see if this matter can be settled. I feel like I was scammed into buying the extra coverage if they don’t cover that little ding I don’t think they would cover anything. Everyone that I showed it to can’t believe it’s not being covered! I’ll be patiently waiting for a reply!

January 19, 2024

Brought my car in for inspection and was having a tire pressure issue I wanted checked. Thomas Buick GMC explained everything in detail. They have a very pleasant waiting area so I could use my iPad to re More

by Rich F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Haberlein
Feb 12, 2024 -

Thomas Buick GMC responded

We're thrilled to hear that you had such a great experience at Thomas Buick GMC!

December 15, 2022

Can’t get response to inquiry regarding service and GMC offerWill dealer honor GMC discount on another vehicle since Don’t need brake work on Canyon More

by Dkulish
Recommend Dealer
No
Employees Worked With
Not sure who this is?
November 30, 2022

Customer service is excellent! My truck was picked up and dropped back off at my place of employment. Very convenient. Extremely friendly on the phone as well. More

by bmayak67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service department
May 30, 2022

Excellent service before and after the sale. Always there for any questions and concerns. Works with us for complete satisfaction. More

by Envision
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Josephson, jr, Courtney Haberlein
May 22, 2022

Very clean dealership. Sales team very friendly and helpful. Have bought numerous vehicles from them and would highly recommend this dealership to friends and family. More

by dlaab158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Peterson
March 27, 2021

The service was good - was not pressured to buy unneeded repair - wait time was not too long - waiting area clean - all the people were friendly - More

by Hub0663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Haberlein
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