Thomas Acura
Covina, CA
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102 Reviews of Thomas Acura
Family dealership - honest and well run. I Vastly prefer this straightforward honest and affordable shop to my Scottsdale Acura location. I get cars serviced here when I’m visiting in L.A. I Vastly prefer this straightforward honest and affordable shop to my Scottsdale Acura location. I get cars serviced here when I’m visiting in L.A. More
GREAT Very very friendly and honest with what is truly needed for your car. Ed was very considerate and service was efficient. My car drove very smoothly af Very very friendly and honest with what is truly needed for your car. Ed was very considerate and service was efficient. My car drove very smoothly after and free car is always a plus. More
Fast and friendly As soon as I checked in, Jimmy Hwang was speedy with all the demands my car needed. Delivery of vehicle was on time. My car has better braking now. I As soon as I checked in, Jimmy Hwang was speedy with all the demands my car needed. Delivery of vehicle was on time. My car has better braking now. I am very happy with the tech's handiwork. More
Extremely satisfied! The service department always does a good job. Thankful for Alan Sze, he is great at getting me the best deals. I love coupon prices! The service department always does a good job. Thankful for Alan Sze, he is great at getting me the best deals. I love coupon prices! More
Friendly staff and great service Coming to a dealer is definitely more expensive. However, the reason why I continue coming is because of the friendly staff and their expertise of Ac Coming to a dealer is definitely more expensive. However, the reason why I continue coming is because of the friendly staff and their expertise of Acura. Jimmy was an outstanding representative and walked me every step of the process. The hold team is great! More
Always great service Alan in the service department is just an amazing person. Always takes care of me, and has never once tried to “con” me into getting service or parts Alan in the service department is just an amazing person. Always takes care of me, and has never once tried to “con” me into getting service or parts that were not needed. He is definitely my go to advisor, however don’t let that seem like he is the only good one there. Every single person at this dealership is always happy, and you can tell they love their job. Thanks Thomas acura for doing it right. More
Service Alan Sze is the best service representative at Thomas Acura. He truly cares about his customers and does not try to market unnecessary services to his Alan Sze is the best service representative at Thomas Acura. He truly cares about his customers and does not try to market unnecessary services to his customers (which I truly appreciate). His knowledge of Acura is amazing. More
Excellent Service Once again had a great experience getting my car serviced. Alan Sze is the best!!!! He always help ensure my 11 year old baby is running smooth. Can’ Once again had a great experience getting my car serviced. Alan Sze is the best!!!! He always help ensure my 11 year old baby is running smooth. Can’t wait to purchase my next Acura before the year is over. Thank you Alan!! More
Quick and easy experience Great customer service from Jeff T. Not pushy and good at delivering promises. The negotiation “game” is what I dread the most when buying a car, but Great customer service from Jeff T. Not pushy and good at delivering promises. The negotiation “game” is what I dread the most when buying a car, but Thomas Acura didn’t waste my time with the usual sales manager/salesman spiel or bate and switch. They also got me a used auto loan rate lower than what I found online. More
Excellent service and care Made an appointment to take my car in for service last week but the appointment seemed to be lost in the system, however the service consultant Alan m Made an appointment to take my car in for service last week but the appointment seemed to be lost in the system, however the service consultant Alan made sure that everything went smoothly regardless and went above and beyond to make sure that my car and I would be taken care of, even with the time constraints that I had with work. A welcome experience that really stands out apart from previous dealerships I’ve gone to for service. More