Thomas Acura
Covina, CA
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102 Reviews of Thomas Acura
Service Department - Alan Sze Alan went to the extra miles to ensure my family and I were comfortable during our visit. I'm extremely happy with the service and attention that my Alan went to the extra miles to ensure my family and I were comfortable during our visit. I'm extremely happy with the service and attention that my car and my family received during our visit. Will be coming back for more services in the future, thanks! More
Exceptional I bought and have been taking my car to Thomas Acura since 2005. Jimmy and Alan provide excellent service by giving status updates on my car, sometime I bought and have been taking my car to Thomas Acura since 2005. Jimmy and Alan provide excellent service by giving status updates on my car, sometimes multiple times a day if needed, as well as any recommendations. I also appreciate that they automatically make any recall repairs. Personally it feels like I'm being taken care of by family. Everyone is very friendly and accommodating. More
Fast friendly service I made an appointment for service and when I arrived, I was greeted by service advisor Alan. He was friendly and professional and discussed the maint I made an appointment for service and when I arrived, I was greeted by service advisor Alan. He was friendly and professional and discussed the maintenance items that were going to be performed. When my car was ready, he contacted me and everything went smoothly upon pick up of my car. I liked the efficiency of this scheduled service appointment and appreciate not being upsold any additional items. More
friendly, honest, and very helpful. Jimmy was very friendly, honest, and very helpful. He told me what work I needed for my car. I got my car before time promised. Jimmy was very friendly, honest, and very helpful. He told me what work I needed for my car. I got my car before time promised. More
Always a Great Experience! I have been servicing my Vehicle at Thomas Acura for over 3 years now and they always take care of me! They are very friendly and professional! I grea I have been servicing my Vehicle at Thomas Acura for over 3 years now and they always take care of me! They are very friendly and professional! I greatly appreciate how they care for their customers and are very good about suggesting only what is needed in order to keep your vehicle in optimum condition. I have continually recommended them to friends and family! Thank You Thomas Acura! More
Excellent service as always Alan was great as always. He always makes the process so quick easy! Whenever I go to see Alan, I know I can fully trust his recommendations as well a Alan was great as always. He always makes the process so quick easy! Whenever I go to see Alan, I know I can fully trust his recommendations as well as explanations of the actual services completed. More
Great service Fast and friendly service, free car wash is a plus! Alex also recommended the new 2019 RDX for me to consider to upgrade, 3rd generation sleek RDX, w Fast and friendly service, free car wash is a plus! Alex also recommended the new 2019 RDX for me to consider to upgrade, 3rd generation sleek RDX, way to go for it! More
Good, low pressure dealership Jeff T was extremely knowledgeable and helpful. I told him what I needed in a car and he got me what I was looking for without trying to upsell or pre Jeff T was extremely knowledgeable and helpful. I told him what I needed in a car and he got me what I was looking for without trying to upsell or pressure me. Would recommend this dealer. More
Went in for oil change I can always get an appointment when is convenient for me and my schedule. Entire staff is knowledgeable and friendly. Never feel pressured get work I can always get an appointment when is convenient for me and my schedule. Entire staff is knowledgeable and friendly. Never feel pressured get work done. Always told ahead of time what I can expect. More
Maintenance Service I had a wonderful experience. Mark was very helpful and explained everything in detail while answering my questions. Keep up the good work and I loo I had a wonderful experience. Mark was very helpful and explained everything in detail while answering my questions. Keep up the good work and I look forward to another positive experience on my next visit. More