Thelen Honda
Bay City, MI
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65 Reviews of Thelen Honda
very friendly, very accommodating everyone was more than friendly. I was greeted the moment I drove into the entryway. I was able to get a ride home while Thelen kept my car, and als everyone was more than friendly. I was greeted the moment I drove into the entryway. I was able to get a ride home while Thelen kept my car, and also get a ride back promptly when my car was finished. I was surprised by how quickly my car was ready. I had an oil change, tire rotation, and an air bag recall on my Element. I even got a free car wash! :) More
Recall Honda 2003 Accord Recall work went fine on my 2003 Honda Accord. Replaced air bags sensors and ignition switch. Also found a seat belt issue that will need to be repla Recall work went fine on my 2003 Honda Accord. Replaced air bags sensors and ignition switch. Also found a seat belt issue that will need to be replaced. More
New purchase Jason went above and beyond to help in our new vehicle purchase! Thelen has always given us great customer service. We will remain repeat customers. Jason went above and beyond to help in our new vehicle purchase! Thelen has always given us great customer service. We will remain repeat customers. More
Pleasant staff Recall for air bag actuator replacement. Part for driver side available, not so for passenger side. Will require a second trip from midland when part Recall for air bag actuator replacement. Part for driver side available, not so for passenger side. Will require a second trip from midland when part present. More
True to their word - A nice change from many dealers Thelen Honda provides a warm, friendly and inviting atmosphere for sales or service. We recently purchased a new CRV at Thelen working with Jason. Thelen Honda provides a warm, friendly and inviting atmosphere for sales or service. We recently purchased a new CRV at Thelen working with Jason. He was professional and worked with us on the price and options that we wanted. I also used the service center for recall work on an older Honda. They told me the repair would take 45 minutes, and they were done and I was on the road about 40 minutes later. I would not hesitate to recommend Thelen Honda. More
Good experience, timely for my schedule. A good experience. Would rate as excellence. I liked the suggestions for future engine reviews. Would recommend Thelen to friends. Liked help that Jas A good experience. Would rate as excellence. I liked the suggestions for future engine reviews. Would recommend Thelen to friends. Liked help that Jason Young provided. More
Excellent service as always My car started making a terrible noise while I was in Bay City so I decided to stop into Thelen Honda without any notice and they were able to squeeze My car started making a terrible noise while I was in Bay City so I decided to stop into Thelen Honda without any notice and they were able to squeeze me in and check my car out and fix the problem (replaced break pads and rotors). My car is 14 years old and I've gotten all my service done at Thelen Honda and they have always treated me very well. More
Excellent experience? Pleasant, knowledgable individuals that provide excellent service that is reasonably priced with good turnaround time. I will certainly bring my Hond Pleasant, knowledgable individuals that provide excellent service that is reasonably priced with good turnaround time. I will certainly bring my Honda back to The Ken Honda for future service. More
Rattle in engine when during 45mph or greater Great news it was only a rusted heat shield. $65. Have always been truthful with us. Chris has been fair and honest. We have been dealing with this Great news it was only a rusted heat shield. $65. Have always been truthful with us. Chris has been fair and honest. We have been dealing with this dealer for over 20 years. More
High pressure sales pitch by Jason-- despite me saying that I didn't appreciate that. He also interrupted me alot when I was talking. Awful experience -- stay away from thelen . They r much nicer at bette that I didn't appreciate that. He also interrupted me alot when I was talking. Awful experience -- stay away from thelen . They r much nicer at betten honda !!!! More