The Warehouse

Very unprofessional place! ! Go somewhere else! Worked with used salesman, Todd Domanski - set AN APPOINTMENT to purchase vehicle and was then told an hour before than it was be ! Go somewhere else! Worked with used salesman, Todd Domanski - set AN APPOINTMENT to purchase vehicle and was then told an hour before than it was being sold. Ridiculous. Not how you do business. More

BUYER BEWARE! I recently purchased a 2019 X5 from this dealership. 20000 miles and no issues on the Carfax, inspection report, etc. 5 days after purchase, the eng I recently purchased a 2019 X5 from this dealership. 20000 miles and no issues on the Carfax, inspection report, etc. 5 days after purchase, the engine light comes on. Indicates engine pressure is low. Notified BMW Road Assistance and the vehicle was towed into a BMW dealership. 2 weeks later, I am being told the engine needs replacement. Wait, what? The Warehouse could not tell me why. So, I spent the next two months waiting for the vehicle to be repaired. Initially, it was an engine replacement, then a starter issue, and then a flywheel issue. Throughout this whole time, I am incurring rental car costs. BMW claimed that they had no loaner vehicles. At the end of it, I am out neatly 7k in car rental costs. BMW states the the Conshohocken Warehouse should be liable. Conshohocken says BMW should be responsible . So, now I am caught in the middle. Question is, how can I be sold a relatively new vehicle requiring an engine replacement. How is it possible that the Conshohocken Warehouse did not know? A brief review of their website now indicates that I am not the only one who has fallen prey to deceptive advertising and duplicitous business. If this is the modus operandi, then BUYER BEWARE. They will stiff you, possibly falsify records, sell you a vehicle and then walk away and act like they did not know. More

I was sold a car in April 2022 and the inspection had expired in Jan 2022. No one is returning my calls to discuss resolution of the matter. Buyer Beware!! expired in Jan 2022. No one is returning my calls to discuss resolution of the matter. Buyer Beware!! More

Set appt late one afternoon to see car the next morning. Sent email in morning to confirm car I was looking to buy. Went to appt ,sat down with Kay and he informed me car was sold last night. Car had been i Sent email in morning to confirm car I was looking to buy. Went to appt ,sat down with Kay and he informed me car was sold last night. Car had been in listings for at least 2 weeks and is still being listed as available. Tried to sell me another car at twice the price. I walked out. Old bait and switch. "If its too good to be true.... Shady operation in my opinion. Wasted half a day! More

I was originally assured by the sales rep, Kay, that the vehicle had “no oil consumption issue.” This was an outright lie, the car burned 1q or oil every 200 miles which is excessive by any standard. The fi vehicle had “no oil consumption issue.” This was an outright lie, the car burned 1q or oil every 200 miles which is excessive by any standard. The fix for this was priced at $12k by Audi. Considering the car was inspected by the attached Audi dealer, I was quite upset. 6 weeks after the original purchase they agreed to buy back the lemon and refund partial payment. All in all I lost roughly $4,500 on a blatant lie. Would absolutely NOT recommend this place. Highly disappointed. More

Please don’t purchase the service contract. They will not let you cancel it unless you go there to get an inspection and odometer reading. Scam!!! let you cancel it unless you go there to get an inspection and odometer reading. Scam!!! More

I just bought a used Mercedes Benz. The person I talked and negotiated was Kay - a very gentled soul -. He was not pushy, did not try to talk aver, he praised my car that I took as a trade in. I gave him t and negotiated was Kay - a very gentled soul -. He was not pushy, did not try to talk aver, he praised my car that I took as a trade in. I gave him the information I considered fair, he went to consult with his manager and they accepted it. Simple, straightforward and honest. I already knew what I wanted, what I consider my fair price, I went to the bank for a bank-check and in 2 hours got out with a new -used- car and left my old car there. More

Purchased a BMW in February 2021.....Salesman provided a Carfax that listed up to date maintenance with no major issues other than headlight condensate. 2 months later the car is parked in my driveway with Carfax that listed up to date maintenance with no major issues other than headlight condensate. 2 months later the car is parked in my driveway with temporary tags (I still don’t have permanent tags). Per the BMW dealer this car is involved in a class action lawsuit regarding the timing chain and engine which the dealer should have disclosed. After seeking 2nd and 3rd opinions I decided to contact The Warehouse Conshohocken to see if we could come to some resolve. I was transferred to Kay who was my original salesman. He basically told me there wasn’t anything he could do. When I asked could I speak to a manager he told me he would tell me the same thing but he would relay the message and he would check on my tags. 1 week later I have not heard from anyone. More

I love my Kia optima! The entire process was faster than I thought and I was out of there in an hour with my new car. Thanks again!!1 I thought and I was out of there in an hour with my new car. Thanks again!!1 More