The Volvo Store

Superb service at the Volvo Store I received superb service for a recent visit, from scheduling a visit to completion of repairs/maintenance! I own 2 Volvo vehicles, and their service I received superb service for a recent visit, from scheduling a visit to completion of repairs/maintenance! I own 2 Volvo vehicles, and their service has always been outstanding. Our service advisor, Mr. Gallagher, was a pleasure to deal with. More

I am so thankful for ashley to help me during my dream car experience. She helped me more than expected and everyone was thoughtful and kind. Everything was clean and i was never misled car experience. She helped me more than expected and everyone was thoughtful and kind. Everything was clean and i was never misled More

I was so impress about the process to get my car. Fast, professional, and caring. Easiest place to get an amazing SUV. Highly recommend it! professional, and caring. Easiest place to get an amazing SUV. Highly recommend it! More

Professional and courteous My husband and I had a great experience with Manuel “Mani’ from start to finish. He wasn’t pushy or condescending, which is the case with so many deal My husband and I had a great experience with Manuel “Mani’ from start to finish. He wasn’t pushy or condescending, which is the case with so many dealerships as we all know. During our test drive, he was so knowledgeable and made the process an enjoyable one. Both the management and personnel were pleasant and explained every feature of the car after purchase. We loved working with Mani so much that our daughter bought a Volvo as well. We highly recommend seeking out this dealership. And most importantly we love our Volvo XC60. More

Last minute help I needed a headlight fixed before I left town for two months and the service center did me a huge favor and squeezed me in last minute and did an amaz I needed a headlight fixed before I left town for two months and the service center did me a huge favor and squeezed me in last minute and did an amazing job! More

Service dept My daughter needed repairs at the last minute before heading out of town. The service department handled her above and beyond what we expected with a My daughter needed repairs at the last minute before heading out of town. The service department handled her above and beyond what we expected with a low price! She was on the road 2 days later with complete confidence in her safety. The waiting room is so accommodating - delicious treats, coffee WiFi - clean and comfortable. Thank you! More

Bought a used Porsche from them! The Salesman Tim Cook was awesome! He found out the cars history for me by contacting the former owner. He was not pushy and kept in touch with me th The Salesman Tim Cook was awesome! He found out the cars history for me by contacting the former owner. He was not pushy and kept in touch with me through the entire process. Everyone there was nice and made it a good experience. More

Used Car Purchase Our salesman Joon Ro made our used car purchase an extremely positive experience. He is knowledgeable, friendly, and makes sure his customers are sat Our salesman Joon Ro made our used car purchase an extremely positive experience. He is knowledgeable, friendly, and makes sure his customers are satisfied! We are very happy with the car we purchased. More

SERVICE IS # 1 AT THE VOLVO STORE IN WINTER PARK FLORIDA WE HAD COME TO ORLANDO FOR VACATION FROM NORTH CAROLINA. MY VOLVO XC90 HAD DEVELOPED SOME PROBLEMS ON THE TRIP DOWN. I CALLED THE VOLVO STORE WITH SO WE HAD COME TO ORLANDO FOR VACATION FROM NORTH CAROLINA. MY VOLVO XC90 HAD DEVELOPED SOME PROBLEMS ON THE TRIP DOWN. I CALLED THE VOLVO STORE WITH SOME OF MY CONCERNS I SPOKE WITH TIM ESTLER HE TOLD ME TO BRING IT IN ON SATURDAY. UPON ARRIVING THE DEALERSHIP WAS VERY BUSY I WAS EXPECTING THE LONG WAITE IN THE LOUNGE TAKING ME AWAY FROM MY FAMILY VACATION. I ASK FOR TIM ESTLER . HE WAS VERY HELPFUL DROPPING THE OTHER JOBS HE HAD TO HELP ME AFTER I EXPLAINED I WAS ON VACATION. IN NO TIME FLAT HE HAD OUR XC90 VOLVO FIXED AND BACK ON THE ROAD . I CAN'T THANK TIM ESTLER ENOUGH FOR HELPING US IN THE FAST AND PROFESSIONAL MANNER HE DID. More

Eavesdropping & Judgmental Sales Manager My husband & I were in the market to replace my 2004 XC90, with 2016 XC 60, which I purchased new in 2003, while living in another state. After mont My husband & I were in the market to replace my 2004 XC90, with 2016 XC 60, which I purchased new in 2003, while living in another state. After months of research, I contacted Fredrik at The Volvo Store in Winter Park, to look at the vehicles. Fredrik cheerfully showed us all of the 2016 XC60's in all of their lots. When it was time to talk numbers we proceded into Fredrik's office within the showroom. We were negotiating a price with Fredrik whom needed to check with his Sales Manager. Little did we know that our assumed PRIVATE conversation was being listened to by Sales Manager Mike Hall. I feel this is Sneaky, unprofessional & very Creepy!!! Hey Mike come sit down & make yourself be known to take part in our conversation, instead of lurking around dark corners & eavesdropping via intercom. When Mike Hall made his grand appearance he insulted us by saying verbatim "You need to do your research." & "We only deal with customers that are highly educated." How dare you!!! Seriously Mike? You're judging us by our T-shirts & shorts, It's summertime in Florida & our day off from practicing Medicine... are we expected to wear our Sunday to buy a vehicle?. Too bad you're so close-minded, I could have written your dealership a check in FULL, like I did on my XC90 in 2003, & in 2012 & 2015 on my kids' new cars. Now who's the one that's not educated Mike? Also, my husband & I will thoroughly enjoy spreading the news to all of our medical/legal friends & colleagues. More