The Taverna Collection

They do not keep their promise to return the cars within 5 days or 250 miles. I was not happy with the car I bought because it needed maintenance immediately and they simply ignored me even though I sent th 5 days or 250 miles. I was not happy with the car I bought because it needed maintenance immediately and they simply ignored me even though I sent the corresponding emails just one day after I received the car, and even though I called and left messages for the person in charge of returns... they simply ignored me... the salesman ignored me as well, so think twice before buying from these car salesmen who offer to take the car to your city without you first seeing the car and testing it to see if it runs well. More

I have met many people and managed different personalities, both men and women, in the corporate world for many years. From Pfizer to HP and I have never crossed a more rude, unprofessional “pro personalities, both men and women, in the corporate world for many years. From Pfizer to HP and I have never crossed a more rude, unprofessional “professional”as Reny. He made me feel like an unvalued as a customer, as if they were with or without my business, and inferior to him as a woman. I have sent him multiple emails and placed several phone calls to which all have been ignored with no response!! This has been an awful experience!! Only to have a car delivered today with a dead battery and 3 inches of water in the trunk. He couldn’t answer simple questions prior to sending me this quality vehicle. More

Horrible dealership with a horrible salesman. On every site, you can tell the reviews are fake, because there will be several on the same day and often similar wording. Spend a little time being On every site, you can tell the reviews are fake, because there will be several on the same day and often similar wording. Spend a little time being good instead of spending so much time pretending. More

These people are scammers. All of them, including GuanMarco Taverna. Do not trust these lowlifes. Shipped me a car with the wrong size tires , with 1 tire not matching the othe All of them, including GuanMarco Taverna. Do not trust these lowlifes. Shipped me a car with the wrong size tires , with 1 tire not matching the other 3. 2023 Cadillac XT5, with no floor mats and only 1 key. I bet they run the miles back too. Never again. More

Came on just to look at a car, Justin is the man, made buying the car super easy and very efficient will do the rest of my car purchases with him when ever I’m ready for another vehicle buying the car super easy and very efficient will do the rest of my car purchases with him when ever I’m ready for another vehicle More

Absolutely horrid service. I bought a Maserati from them and the service was great up until the sale was complete. The second the paper work was signed it was radio silence, no I bought a Maserati from them and the service was great up until the sale was complete. The second the paper work was signed it was radio silence, no responses to texts, calls, nothing. After two days of no information regarding shipment I kept calling and I demanded to speak with the shipping manger as I was told they couldn’t get a driver. After demanding that all of a sudden “new information” came in that the day before my car had a check engine light come on and it was being serviced. They were going to try to hide the check engine light from me and do a quick fix and ship it. THEN I demanded multiple times to speak with the manager and my sales person Justin refused several times to give me the managers phone number. I demanded for information about MY CAR which I now own as to what is being serviced and what the check engine light is for and what the ETA is as I have travel plans and need to make sure I’m home for when it gets shipped. It has now been 5+ days since it was shipped, I keep calling with no information and being told off by employees. I have demanded them to walk there lazy a** over to their service department and figure out what’s wrong with their car. The manager told me no one works in service on weekend, sales guy told me 1 person does. No one at this dealership knows what the xxxx is going on. It is now Monday with no update and I’m trying to call the manager for past 2 hours and I call and sales person puts me on a infinite ringing tone 30+ minutes, two times. NEVER BUY FROM THIS DEALERSHIP More

Went today after inquiring about a car and getting a ton of calls, texts, and emails in a specific car they wanted me to look at. Responded to every one of their texts and took 2 hours out of my day to go s of calls, texts, and emails in a specific car they wanted me to look at. Responded to every one of their texts and took 2 hours out of my day to go see the car. They asked by text for an hour of advanced notice because they wanted to detail the car to show it to me. I provided more than an hour of notice. Upon arriving the car was filthy. All scratched up. And stunk like pot. This was very disrespectful of my time and efforts and when I texted them they did not respond. Awful customer service and very deceitful tactics. Beware. More

Do Not buy. . it is awaste ... 48hours for a recall .. Crap vehicles.. worthless lawsuits awaste . it is awaste ... 48hours for a recall .. Crap vehicles.. worthless lawsuits awaste More