Taverna Infiniti North Miami

This is the worse dealership I have ever dealt with. If I could give a minus rating I would. I purchased a new car from them and they never paid off my old car, nor would they ever return my many call If I could give a minus rating I would. I purchased a new car from them and they never paid off my old car, nor would they ever return my many calls about this. More

The "WORST" Dealership ever! !!!! Do not do business with them you will regret it. If I could give 0 stars I would. There customer service after sale is HORRIBLE.They will lie to !!!! Do not do business with them you will regret it. If I could give 0 stars I would. There customer service after sale is HORRIBLE.They will lie to make a sale. You will not get a call back and they will just put you on hold.PLEASE BEWARE More

North infinity Miami is the absolute worst dealer I've ever done business with. If you're looking to purchase a car from them, do your research. Look them on on the better business bureau first. Horrible ever done business with. If you're looking to purchase a car from them, do your research. Look them on on the better business bureau first. Horrible company!! More

I would rate this dealer at "0" stars if I could. I traded a vehicle over six weeks ago and they still have not paid off my trade. I have made several calls into customer service with very little res I traded a vehicle over six weeks ago and they still have not paid off my trade. I have made several calls into customer service with very little response. I used the customer service portal and still nothing. I asked multiple times to speak with General Manager and no response. More

I purchased a 2023 Polestar 2 from this Dealership from Yunior August of 2025 it is now February of 2026 and I still do not have my Hard Plate I was issued two paper plates, the second one was not legal be Yunior August of 2025 it is now February of 2026 and I still do not have my Hard Plate I was issued two paper plates, the second one was not legal because I was suppose to get my Hard Plate after the first temp tag, I have been calling since Oct 2025 I was told it was lost and I had to wait on my state, I made a call to Miami DMV and New Orleans DMV and was told my paperwork for my hard plate was never filed on top of the car being delivered with one key and a activity key that does not work so i cant even do updates on the car also the car was delivered with a cracked windshield a broken armrest and buffed out paint spots, I was told it would be fixed when I asked could they pick up the vehicle, once I agreed they started saying it was the transport truck and I had to contact them, Now I am being told to create a ticket when I had one ticket in they closed it without rectifying the situation they just transfer you hang up on you or ignore you, I don't understand how they are able to get away with defrauding this many people, seem like they do this to people who live out of town, I am devastated, I have a vehicle I am paying a note on and i cant get a brake tag or drive the vehicle because in the state of Louisiana the car is considered illegal and I can be arrested if caught driving More

I live out of state it's been 3WEEKS LATER since it was delivered to my home NO TEMP TAG!!! NO TITLE!!! It has to sit in my drive way I can't even drive it. When I called to discuss and resolve all I get delivered to my home NO TEMP TAG!!! NO TITLE!!! It has to sit in my drive way I can't even drive it. When I called to discuss and resolve all I get is put on hold hug up on sent to voicemail, hung sent to disconnected #s calling all day and night Still No response !!! I'm going to contact their local police department and see if there is any immediate action I can take from out of state. More

I recently purchased a car and had the pleasure of working with Andre Sierra. From start to finish, he made the entire process smooth and stress-free. What stood out most was his patience and willingn working with Andre Sierra. From start to finish, he made the entire process smooth and stress-free. What stood out most was his patience and willingness to listen—he never rushed me, and he took the time to answer every question thoroughly. As a woman shopper, I truly appreciated his transparency and respect. He explained each step clearly, provided honest information, and made sure I felt confident in my decisions. There was never any pressure, only genuine support. Another highlight was his responsiveness. Anytime I had a concern or needed clarification, he promptly returned my calls and followed up to ensure I was comfortable with the process. That level of attentiveness gave me peace of mind and showed how much he values his customers. Overall, Andre exceeded my expectations. He combined professionalism with genuine care, and I would highly recommend him to anyone looking for a trustworthy and reliable car buying experience. More

STOP STOP STOP! !! DONT DO IT!!!!!! This place is an absolute SCAM!!!! I had the most unpleasurable experience purchasing a vehicle out of state! The store manager Ba !! DONT DO IT!!!!!! This place is an absolute SCAM!!!! I had the most unpleasurable experience purchasing a vehicle out of state! The store manager Barbie Q. WILL YELL AT YOU, CURSE, SCREAM AND BECOME THE MOST DISRESPECTFUL PERSON!!!!!!! Their shady sales tactics and forceful sales WILL happen if you try to buy a car from them... A sandpit trap of a dealership. Worked with a salesman Brandon Martinez, good kid just hides behind the store manager who WILL verbally strong arm you and force the sale down your throat and WILL make her own rules, regardless of texts, verbal or a written contract! Tried to contact the General Manager Matt Hogan with no success. THEY WILL DECIEVE YOU I PROMISE!!!!! I LOST, BUT HOPEFULLY YOU STILL HAVE ACHANCE TO CANCEL!!!! YOUR WELCOME!!!!!!!!!!!!!!!!!!!!! More

Stay Away — They Sold Me a Rusted Range Rover and Then Hung Up on Me! Hung Up on Me! More

STAY AWAY! BUYER BEWARE! DECEPTIVE SALES PRACTICES! I purchased a vehicle through them and it was full of cosmetic, and mechanical issues, and was severely misr BUYER BEWARE! DECEPTIVE SALES PRACTICES! I purchased a vehicle through them and it was full of cosmetic, and mechanical issues, and was severely misrepresented. They shipped the car to me no charge, but want people to pay them to ship a faulty car back to them, which should’ve never been sold in the first place. The vehicle has side frame damage, it needs a steering rack, all four wheels were bent, and there was also a hole drilled in the bottom. There were many other issues, too many to list. Since everyone wants to hang up on me, I’ll be making a complaint with the Florida Attorney General, The BBB, and I’ll also be speaking with an attorney today regarding auto dealership fraud, auto fraud, misrepresentation, and deceptive sales practices. DO NOT PURCHASE ANY VEHICLE FROM THEM! More