The Imported Car Store
Melbourne, FL
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41 Reviews of The Imported Car Store
Cutthroat Dealer If you plan on purchasing a BMW don't waste your time here and go to Coggin BMW Ft. Pierce. I planned on purchasing a used I3 and put a 2K deposit dow If you plan on purchasing a BMW don't waste your time here and go to Coggin BMW Ft. Pierce. I planned on purchasing a used I3 and put a 2K deposit down because I was out of town. I was planning on picking it up just two days from when I put the deposit down. I received a call the day before I was going to pickup my car, and was told that they sold it to another person. I then asked for a refund of my deposit and they hung up on me!!! I have never had, such a terrible experience at a car dealer. I even signed a contract it's as if they sold an already sold car. My salesman told me the manger made this decision. I've got to wonder if his prior job was at a cutthroat used car dealer. Or if this entire establishment is run like one. More
Remarkable experience, i highly recommend Melbourne BMW! I recently purchased a preowned vehicle from Melbourne BMW and could not be more happier. Staff was professional without making me feel pressure or u I recently purchased a preowned vehicle from Melbourne BMW and could not be more happier. Staff was professional without making me feel pressure or uncomfortable. The whole process was very seamless and you may just be surprised how affordanle owning a BMW can really be. Check them out @ Melbourne BMW! More
Don't ever take your car here or do business with this place Took my car in for new starter, cost $1300. Picked up car and they screwed something electrically with the car then wanted ME to PAY for it!!!! They Took my car in for new starter, cost $1300. Picked up car and they screwed something electrically with the car then wanted ME to PAY for it!!!! They want your money and DO NOT care about the customer. Don't ever take your car there for service. Don't ever buy a car there, they will rip you off. I'm telling my family and every person I know about the dishonesty they showed. Who does that? Who fixes your car, screws up something else then wants YOU to pay for it? I politely asked for refund for the damage and they refused, then I couldn't get hold of anyone. NEVER again More
They must not like to sell cars Pulled up in my Lexus ISF wanting to check out the new M4 walked out front for at least 10 to 15 mins looking at the 2 up front and wondered the lot o Pulled up in my Lexus ISF wanting to check out the new M4 walked out front for at least 10 to 15 mins looking at the 2 up front and wondered the lot on the side so decided to go inside walked past receptionist talking to employee where they have a orange colored M4 sat inside opened trunk and not even a hello! More
My rear view mirror on my 2008 550i stopped auto dimming so I stopped in to schedule an appointment to have it checked. John was very polite and professional in his dealing with my needs. The mirror problem so I stopped in to schedule an appointment to have it checked. John was very polite and professional in his dealing with my needs. The mirror problem was diagnosed on the spot by Chris and parts were ordered. My car was washed before I left and I was notified within 24 hours by email and phone when to return for the repair. Chris installed my mirror and reprogrammed the onboard garage door functions that were possible in the shop. When I got home I could not program the garage door opener. Chris personally came to my home the next day to show me how to do it. I am very appreciative of all the help that John and Chris extended to me. These guys Rock! More
I brought my car in for service and was very impressed w/ Jamison, in particular. Past service advisors left a lot to be desired at this dealership--and this visit, quite frankly, was my final test to see i Jamison, in particular. Past service advisors left a lot to be desired at this dealership--and this visit, quite frankly, was my final test to see if they turned it around, as they are the most convenient to me. Jamison represents them very well, seems straight forward, delivered on time, and seems to really care. The pricing is a bit higher than independent shops and beyond what I saw in some other BMW dealerships, which is my only less than great comment. Now, I hope they are willing to give me a good deal on a new BMW I'd like to buy. More
No pressure sales. The processing, etc of buying the car could be worked to minimize the time. It took too long with doing this and that, etc. Not sure why.. Also suggest the dealship offer customers could be worked to minimize the time. It took too long with doing this and that, etc. Not sure why.. Also suggest the dealship offer customers a drink, etc. Water was offered but it would have been nice to have a soft drink while we waited. See Lexus dealerships.... Great followup by William with phone calls wanting to know if we had any questions and were pleased with the car, etc. More
I would like to commend the dealership and employees for their service, honesty and Integrity. We could not be happier. We felt at ease with the whole experience. We would definitely purchase at this deale their service, honesty and Integrity. We could not be happier. We felt at ease with the whole experience. We would definitely purchase at this dealership again. More
I purchased two autos at the imported car car and the salespersons and managers are extremely polite, helpful and very willing to work with my husband an myself, also brought my son in and they answered salespersons and managers are extremely polite, helpful and very willing to work with my husband an myself, also brought my son in and they answered alot of questions for him, would definetely buy anther car in the future with the same dealership and did tell my friends More
Excellent service was provided by William and the entire staff at the Imported Car Store. Their customer service department consistently provides after sales service and is friendly and professional. We w staff at the Imported Car Store. Their customer service department consistently provides after sales service and is friendly and professional. We were very pleased with all aspects of buying a new car from this dealer. More