The Frederick Motor Company

2014 Ford Focus electric After hearing that Ford was offering a hefty incentive on Ford Focus Electric models, my wife and I started looking at local dealerships for inventor After hearing that Ford was offering a hefty incentive on Ford Focus Electric models, my wife and I started looking at local dealerships for inventory. We started by checking with a dealership very close to us who did not have a vehicle and were unable to get one in from other dealer stock. In our research we came across The Frederick Motor Company and saw that they had a white FFE in stock, which is what we wanted. I applied for a loan with our local credit union, and at the same time was put in touch with Roberto at The Frederick Motor Company. Within a 24 hour period, Roberto had ballpark numbers for us, without even seeing our trade in, and had us approved for 0% APR through Ford Motor Credit. This all took place on Tuesday and Wednesday. On Friday, we drove down to the dealership with our trades. Roberto greeted us outside and we saw that our car was already prepped and waiting for us. While we signed some standard paperwork and took the FFE for a test drive our trades were evaluated. We ended up receiving far more than we expected for our trades. Roberto was very friendly and did everything he could to get us a good deal. We were at the dealership for roughly 2 hours (mostly to ensure that the car had a full charge). Roberto spent a great deal of time with us setting up our MyFordMobile account and showing us various features of the vehicle while it was charging. Roberto went out of his way to try and find a charging station between the dealership and our house because the trip was close to the charge range of the vehicle. Unfortunately, there was not a charging station between the dealership and our house, but we ended up not needing a charge to get home anyway. Overall, this was the smoothest car buying experience we have ever had, and we would certainly recommend The Frederick Motor Company and Roberto Lopez to any friends and family in the market for a new Ford or Subaru. More

Highly recommend The employees at the Frederick Motor Company are top notch. They know what they're doing, and they like what they do. My experience there today was a The employees at the Frederick Motor Company are top notch. They know what they're doing, and they like what they do. My experience there today was a perfect example of amazing customer service. I would highly recommend purchasing a Subaru from this dealer. More

Awesome Dealer A very pleasant buying experience and I would recommend Frederick Motor company to anyone. Rick Kleinoto was our salesman and handled everything in a A very pleasant buying experience and I would recommend Frederick Motor company to anyone. Rick Kleinoto was our salesman and handled everything in a very knowledgeable and professional manner. More

Would Recommend Willing to work with my budget and stayed late to assist with the car purchase without making us feel rushed. They did advertise a 0.9% APR on their w Willing to work with my budget and stayed late to assist with the car purchase without making us feel rushed. They did advertise a 0.9% APR on their website for qualified buyers for Subaru Impreza, which was not able to be honored only because of a cosign (not credit), but overall they were helpful and courteous. I am very happy with my purchase. More

Excellent customer service !! Our new car purchase experience at The Frederick Motor Company sets the excellence bar that other dealerships need to aim for. The Frederick Motor Com Our new car purchase experience at The Frederick Motor Company sets the excellence bar that other dealerships need to aim for. The Frederick Motor Company has had a longstanding great reputation for quality sales and service. Roberto Lopez is a true car sales professional. The entire purchase process from greeting to signature on the dotted line was friendly, knowledgeable,and no high pressure at all. The dealership was clean, well organized, and staffed to serve the customer. More

Great experience My spouse and I started our search for a new car at a very nearby competitor; we were so put off by how pushy they were that afterwards we were dreadi My spouse and I started our search for a new car at a very nearby competitor; we were so put off by how pushy they were that afterwards we were dreading the process of car shopping. Our experience at Frederick Motor Company was better. Walter assisted us and he was much more laid back and more knowledgeable than the competitor. We explained our budget and he worked with us to get the SUV we wanted for a fair price. He outlined exactly what the bottom line, out-the-door price would be so that once we were ready to buy, the paperwork was straightforward and quick--no surprises. When we got the keys, he walked out to the front with us and took time to re-explain the computer features and help us set up bluetooth, even though there was another family waiting to look at a car. He could have rushed us out after we paid to jump on the next customer, but he didn't; he wanted us to leave throughly satisfied--which we were. More

CPO 2013 Subaru Outabck Honestly, probably the best car purchase experience I have ever had! Walter Smith was awesome! Very knowledgeable and truly wants to make sure you a Honestly, probably the best car purchase experience I have ever had! Walter Smith was awesome! Very knowledgeable and truly wants to make sure you are happy! Highly Recommend! More

Great pricing, efficient, friendly and knowledgable I recently purchased a certified pre-owned 2014 Mustang convertible. Chris was extremely professional, efficient and knowledgable. I have been doing I recently purchased a certified pre-owned 2014 Mustang convertible. Chris was extremely professional, efficient and knowledgable. I have been doing a lot of comparison shopping and I got a great deal on the car. Compared to previous car buying experiences this was outstandingly easy and I would recommend Chris and this dealership to anyone. More

Chris Curry/ Subaru Chris was very helpful, friendly and not "pushy". He really worked with us to help us purchase the car we wanted. Made the whole experience enjoyable. Chris was very helpful, friendly and not "pushy". He really worked with us to help us purchase the car we wanted. Made the whole experience enjoyable. He followed through with a phone call a couple days after we had the car home to make sure we didn't have any questions. More

Fantastic Dealership and Sales Experience I bought a new Subaru Outback two days ago. Grant Schley and Frederick Motor Company were fantastic to work with. I solicited 8 dealerships for price I bought a new Subaru Outback two days ago. Grant Schley and Frederick Motor Company were fantastic to work with. I solicited 8 dealerships for price quotes. Frederick Motor Company was the farthest away, an hour drive. I live in Northern Virginia, and there are MANY dealerships in my area. Grant got back to me almost immediately with the lowest quote. He had done research to find the color and package I wanted, even though he didn't have it at his dealership. Over the next two days, he sent me dealer invoice information on the car and pricing. He was completely forthcoming and honest throughout the entire process and was never pushy or aggressive. I decided to go with Frederick Motor Company because of the low quote but also because of Grant's integrity. Once I notified the other dealers that I had made my decision, they immediately came at me with counteroffers that were equal to the initial quote given me by Frederick Motor Company. They also miraculously “found” cars that hadn't previously been on their lot. With these new offers, I could have purchased a car much closer to my home. However, I decided to stay with Grant and Frederick Motor Company because of their excellent customer service. I soon discovered that Grant also had a great deal of the "human element.' Knowing how excited I was about my purchase, when it arrived at his dealership, he texted me a photo of my car with the caption, "She is here!" The finance process and pickup of the car was just as easy and trouble free. I would highly recommend this dealership, and when I purchase a new car in 15 years (or maybe 20, knowing Subaru quality) I will certainly come back! Five Stars! More