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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
447 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 447 reviews

September 28, 2024

Wrong diagnostic, spend thousands of dollars in unnecessary repairs. Would not recommend this dealership to anyone More

by Angel.figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
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Oct 02, 2024 -

The Ford Store San Leandro responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Hamid Seifi Internet Director hseifi@sanleandroford.com Office: 510-347-4140

September 22, 2024

Billy is very professional and very informational . Car was done on time and will definitely have my cars service there More

by Jason1020hui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy sever
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Sep 22, 2024 -

The Ford Store San Leandro responded

Thank you, Jason, for your business and this review. We're happy to hear that Billy and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Hamid Seifi Internet Director hseifi@sanleandroford.com

September 22, 2024

I was very. happy with the repairs that were done.. I would recommend this Ford dealer to others. More

by Gmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Severs
Report | Print
Sep 23, 2024 -

The Ford Store San Leandro responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at The Ford Store San Leandro to be a positive one. Please don't hesitate to reach out if you need anything else. Hamid Seifi Internet Director hseifi@sanleandroford.com

September 12, 2024

They were both timely and patient. They answered all my questions, and informed me of any future service needs for my vehicle. The waiting area was also clean and comfortable. I wil More

by MSDIRECK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
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Sep 12, 2024 -

The Ford Store San Leandro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing The Ford Store San Leandro, we look forward to having you as a valued customer for many years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

September 12, 2024

Our car was delivered to our house which was so convenient since we have 2 little ones at home. More

by ijig777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 13, 2024 -

The Ford Store San Leandro responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at The Ford Store San Leandro to be a positive one. Please don't hesitate to reach out if you need anything else. Hamid Seifi Internet Director hseifi@sanleandroford.com

September 06, 2024

It was the first time I used mobile service, the service was awsome, Thanks A+++++ service. More

by Masood Hashemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Sep 06, 2024 -

The Ford Store San Leandro responded

Masood, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

September 05, 2024

When they hold your car for a long amount of hours they don’t provide, car loaner. More

by Neilamistad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Sep 08, 2024 -

The Ford Store San Leandro responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Hamid Seifi Internet Director hseifi@sanleandroford.com Office: 510-347-4140

September 05, 2024

They approved me for a car only took a few hrs ty I didn’t think I would be and they surprised me More

by c_blindpainter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe fogarty
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Sep 05, 2024 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

August 26, 2024

The service is good, and the work is done at a reasonable time. Good job More

by MRVERSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Church van I didn't bring it in
Report | Print
Aug 26, 2024 -

The Ford Store San Leandro responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at The Ford Store San Leandro to be a positive one. Please don't hesitate to reach out if you need anything else. Hamid Seifi Internet Director hseifi@sanleandroford.com

August 26, 2024

Friendly and helpful people specially Eva she is good and helpful person I recommend to my friends San Leandro ford More

by garcha09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eva
Report | Print
Aug 26, 2024 -

The Ford Store San Leandro responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Hamid Seifi Internet Director hseifi@sanleandroford.com

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