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The Ford Store San Leandro
San Leandro, CA
448 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience.
Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 448 reviews
July 22, 2018
Purchase new Explorer I was hesitant to drive to San Leandro from San Francisco to purchase a new Ford. The salesman, SAM, assured me over the phone that it will be worth t I was hesitant to drive to San Leandro from San Francisco to purchase a new Ford. The salesman, SAM, assured me over the phone that it will be worth the drive. True enough, he was extremely friendly and very knowledgeable about the vehicle and spent a lot of time explaining and helping me with the technical stuff. More
by vaskap
Employees Worked With
Sam.
July 21, 2018
Service experience The service experience was okay. I came in early for the appointment but i was entertained right away. No long wait. I requested for a car wah and it The service experience was okay. I came in early for the appointment but i was entertained right away. No long wait. I requested for a car wah and it was done. More
by Cynthia Sogueco 12
Employees Worked With
Galvao, Paul
July 21, 2018
Purchase of new Ford Explorer. I recently purchased a 2018 Ford Explorer Platnum. Ron Reid was my salesman. I got a terrific deal. Ron is normally off on the weekend. He went the e I recently purchased a 2018 Ford Explorer Platnum. Ron Reid was my salesman. I got a terrific deal. Ron is normally off on the weekend. He went the extra mile to make sure I got the vehicle I wanted. It was a pleasant experience. I can't say enough about the dealership all the employees are courteous and professional. I have all my vehicles serviced at the dealership. More
by Devil Dog 1964
Employees Worked With
Ron Reid
July 20, 2018
Immediate service Service rep was professional, explained everything needed, followed progress of service and went over final paperwork. Was also friendlyand thorough Service rep was professional, explained everything needed, followed progress of service and went over final paperwork. Was also friendlyand thorough in waiting on mge. I have been a customer for 20 years and drive from Piedmont for service. More
by Tiger
Employees Worked With
Paul
July 18, 2018
Fast and great Billy did everything that I expected him to do in a reasonable time he’s fast efficient and knows what he’s talking about. I won’t go to another serv Billy did everything that I expected him to do in a reasonable time he’s fast efficient and knows what he’s talking about. I won’t go to another service writer Billies my man More
by Bsevers
Employees Worked With
Billy
July 15, 2018
Excellent service Job well done. Work completed on time and faster than I expected. Price was a little less, too. Celli did a good job explaining everything to me. I fe Job well done. Work completed on time and faster than I expected. Price was a little less, too. Celli did a good job explaining everything to me. I felt like I was really important, rather than just the next guy in line. More
by Gunner47
Employees Worked With
Aracelli Sanchez
June 29, 2018
Best Ford Dealership This was my fourth new Ford vehicle purchased from San Leandro Ford. Great value, great service and best people. No pressure sales and excellent custo This was my fourth new Ford vehicle purchased from San Leandro Ford. Great value, great service and best people. No pressure sales and excellent customer service. More
by Ken W
Employees Worked With
Danny Gol and Sam Noble were terrific to deal with.
June 28, 2018
Fleet vehicle serrvice I recently took over fleet duties for my department and Ford vehicles make up the bulk of my fleet. After some very disappointing service from two di I recently took over fleet duties for my department and Ford vehicles make up the bulk of my fleet. After some very disappointing service from two different Ford dealerships in the area, I was referred to San Leandro Ford due to their reputation for excellent service. I met with Willie Pate and Robert Cai at the San Leandro Ford Service Department. I cant say enough good things about Willie, Robert and San Leandro Ford. The service for warranty and maintenance at San Leandro Ford has been nothing short of outstanding! Willie and Robert have always been very accommodating to my schedule and they have my cars serviced with lightning speed. More
by Fleet Mgr
Employees Worked With
Willie Pate and Robert Cai
June 28, 2018
My service experience Professional...timely...great service. I have always been pleased with this dealer. i plan to buy a new car soon and will definitely come back here! Professional...timely...great service. I have always been pleased with this dealer. i plan to buy a new car soon and will definitely come back here! More
by Pleased customer
Employees Worked With
Simon this time...in past, Billy, Randell....I'm always pleased
June 21, 2018
My new car I arrived with all the specs on the new car, and the team quickly went to work and found what I wanted in the color I wanted! I arrived with all the specs on the new car, and the team quickly went to work and found what I wanted in the color I wanted! More
by sand124
Employees Worked With
JR and Sinbad
