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The Ford Store San Leandro
San Leandro, CA
448 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience.
Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 448 reviews
September 13, 2018
1st Service Good experience at this dealership for my new Explorer and Shelby GT350. The work was done in a reasonable amount of time at a fair price. Good experience at this dealership for my new Explorer and Shelby GT350. The work was done in a reasonable amount of time at a fair price. More
by linkspro
Employees Worked With
Paul, my service advisor.
September 12, 2018
Fast and Great Customer Service Questions were answered quick, even when the sales person wasn't sure of the answer. Very friendly, it seemed the sales person very willing to please Questions were answered quick, even when the sales person wasn't sure of the answer. Very friendly, it seemed the sales person very willing to please me and my wife. More
by stuart4
Employees Worked With
William
September 10, 2018
There was no pressure I have to say it was JR that helped us and knew what we where looking for and helped us pick out our Escape that he knew we would like. It has all the I have to say it was JR that helped us and knew what we where looking for and helped us pick out our Escape that he knew we would like. It has all the Bells and Whisles and we love it. More
by teresatkj
Employees Worked With
JR and the finance guy was efficient and sold us a great warranty
September 09, 2018
Simple I knew what I wanted and me and Mike had a deal in 30 minutes. Simple, no getting mad, very kind and helpful. Finance person was just as nice. I knew what I wanted and me and Mike had a deal in 30 minutes. Simple, no getting mad, very kind and helpful. Finance person was just as nice. More
by Grade 8
Employees Worked With
Mike Aziz & Maile Pickard
September 05, 2018
Had a very pleasant experience very happy with outcome. We were in and out very quickly and happy with our sales person and finance person they were very on top of making sure it went smoothly and comfortab We were in and out very quickly and happy with our sales person and finance person they were very on top of making sure it went smoothly and comfortable about our experience there. This has been our 3rd car purchase with this dealer and would use them again in the future. More
by Jason1234
Employees Worked With
Be limy, Thomas
August 31, 2018
Internet sales Sam Nobel Got what wanted and close to price I wanted thanks for good service, started talking to Sam on Friday night , then Saturday morning, followed by come Got what wanted and close to price I wanted thanks for good service, started talking to Sam on Friday night , then Saturday morning, followed by come doing to look at the trucks More
by Toolman
Employees Worked With
Sam Noble , also the finance guy
August 29, 2018
Best Car Buying Experience Vincent was superb in the purchase of our vehicle. He made sure everything was done to our satisfaction. We have already recommended him and the deale Vincent was superb in the purchase of our vehicle. He made sure everything was done to our satisfaction. We have already recommended him and the dealership to our family. More
by Vultron
Employees Worked With
Vincent April
August 21, 2018
Awesome Dealership One of the best car buying experiences I’ve had. From the finance manager, to the sales manager, to the salesman, it was a no-stress, quick and easy One of the best car buying experiences I’ve had. From the finance manager, to the sales manager, to the salesman, it was a no-stress, quick and easy purchase. More
by Vultron
Employees Worked With
Vincent April (salesman)
August 19, 2018
15K Service Great service from Ivi in Service and the mechanic who serviced car. A bit slow on answer the phone and scheduling appointments at the front desk. B Great service from Ivi in Service and the mechanic who serviced car. A bit slow on answer the phone and scheduling appointments at the front desk. But Ivi and the mechanic are great. More
by Denise123
Employees Worked With
Ivi (Service writer)
August 13, 2018
Easy and friendly, informative. Sam and Tumas were great to work with. When other dealers were not interested in running business credit, these guys made it super easy. Good. Sam and Tumas were great to work with. When other dealers were not interested in running business credit, these guys made it super easy. Good. More
by Big Blue
Employees Worked With
Sam Noble, Tomas
