The Ford Store San Leandro

Professional knowledgable sales and financial staff Excellent knowledgeable sales staff providing the best value for dollar vehicle based upon my budget requirements. Financial requirements fulfilled i Excellent knowledgeable sales staff providing the best value for dollar vehicle based upon my budget requirements. Financial requirements fulfilled in the minimum of time resulting in immediate delivery of vehicle. More

Great service from all involved My new, a few days old, 2018 Escape had trouble with the start stop, Jim Hurst my salesman made an appointment for me, the service adviser Simon Ortiz My new, a few days old, 2018 Escape had trouble with the start stop, Jim Hurst my salesman made an appointment for me, the service adviser Simon Ortiz was very helpful with getting me a loaner car, and had my Escape back with in two days, Great service More

Easy Buying Experience I needed to return my leased Lincoln and Mike took care of that for me even though the San Leandro store was no longer selling the Lincoln Brand. I bo I needed to return my leased Lincoln and Mike took care of that for me even though the San Leandro store was no longer selling the Lincoln Brand. I bought a 2018 Escape in the color and style that I had wanted. With "0" down and a monthly payment I could deal with, I was very happy with the whole experience. More

Honest, straightforward service I went in to turn in my leased vehicle and needed a new car with no money down and at a monthly payment that was no more than my previous lease paymen I went in to turn in my leased vehicle and needed a new car with no money down and at a monthly payment that was no more than my previous lease payment. Sam exceeded my expectations. I have a new lease on a 2018 Ecosport with no money down and my lease payments are less than my previous payments. This is why we keep coming back to Sam and the team at the Ford Store San Leandro. More

Quick Service Quick, friendly service. Even when there was a delay. the service tech searched around for a programmer to take car of the spare key issue. Quick, friendly service. Even when there was a delay. the service tech searched around for a programmer to take car of the spare key issue. More

Professional and Helpful My car was ready earlier than expected so that was good news. It is great to also get a car wash with the service. Great idea to offer a Special tha My car was ready earlier than expected so that was good news. It is great to also get a car wash with the service. Great idea to offer a Special that I took advantage of. More

Routine Maintenance I dropped in for routine maintenance with no appointment. My service advisor was knowledgeable and answered all my questions concerning my car. The wh I dropped in for routine maintenance with no appointment. My service advisor was knowledgeable and answered all my questions concerning my car. The whole process went smoothly. Everyone was friendly and courteous. More

Very knowable sales agent Jim Hurst Very helpful people at The Ford Store San Leandro, made purchase with just a few delays, am very satisfied with the overall buying experience, especia Very helpful people at The Ford Store San Leandro, made purchase with just a few delays, am very satisfied with the overall buying experience, especially with Jim Hurst who seemed to what me to have what I wanted at a decent price. More

Great Service Everyone was helpful, professional and friendly. Car runs great! I feel safer as I am confident the service team was thorough and addressed any poten Everyone was helpful, professional and friendly. Car runs great! I feel safer as I am confident the service team was thorough and addressed any potential issue More

Great service w/Gus I purchased my car w/ a Sam. I was offered the car for a few hundred dollars over invoice without any haggling ( I've had 7 brand new cars in 10 year I purchased my car w/ a Sam. I was offered the car for a few hundred dollars over invoice without any haggling ( I've had 7 brand new cars in 10 years and car dealerships really likes pricing games, so this was a pleasant surprise for me), so I took the deal. A week or so after the purchase, I had a question regarding automatic door locks and how to modify it .... long story short, I ended up working with Gus. Gus has been excellent: responsive, took ownership, great point person to handle all your needs. I highly recommended Gus and I would definitely buy my next car with the Ford Store because of Gus. More