The Ford Store San Leandro

easy peasy I got a coupon online for a tire rotation deal. I made my appointment without any problems. I brought my copy of the coupon with me as requested. I wa I got a coupon online for a tire rotation deal. I made my appointment without any problems. I brought my copy of the coupon with me as requested. I was shuttled back home and was called before I expected. The shuttle picked me up promptly and I'm very pleased with the whole experience. Thank you Simon More

They went above and beyond to help me/ I was in a very difficult place at the end of my car lease and Danny Gol went above and beyond to help me over a hurdle so that I could continue havin I was in a very difficult place at the end of my car lease and Danny Gol went above and beyond to help me over a hurdle so that I could continue having a car. More

In and Out The Guys in the service department had me in and out in about an hour and even washed my car to boot A+ for the team from Rep to servicemen. I The Guys in the service department had me in and out in about an hour and even washed my car to boot A+ for the team from Rep to servicemen. I More

Service The service agent was helpful and clear about follow-up and he kept me informed as to the progress. The service was completed before expected. The service agent was helpful and clear about follow-up and he kept me informed as to the progress. The service was completed before expected. More

Best dealership experience ever - very nice people. This has been my second truck purchase at this dealership and another great experience. Sales Manager Sam Noble was very pleasant to work with and I This has been my second truck purchase at this dealership and another great experience. Sales Manager Sam Noble was very pleasant to work with and I am very proud of my new Ford Truck and it is very gratifying to see almost all light trucks on the road around me are also Fords. More

Helpfull staff and not too long wait. Thank you!! Miroslav It was my first oil change in my new 2019 Fusion SE, and I was very happy with the service I got. Thank you very much for your service! Miroslav It was my first oil change in my new 2019 Fusion SE, and I was very happy with the service I got. Thank you very much for your service! Miroslav More

Great customer service and experience The staff at the San Leandro Ford location is very friendly and helpful. The service is excellent; fast and efficient. The location and hours are conv The staff at the San Leandro Ford location is very friendly and helpful. The service is excellent; fast and efficient. The location and hours are convenient. More

Prompt Service I was taken care of immediately upon arrival - even tho I was an hour early for my appointment. I needed to drop off the car for service and get to w I was taken care of immediately upon arrival - even tho I was an hour early for my appointment. I needed to drop off the car for service and get to work on time. The staff definitely helped me achieve that goal. More

I'm very glad I chose The Ford Store The entire process of ordering and purchasing a new Ranger was handled efficiently and with utmost courtesy. The vehicle arrived exactly as ordered an The entire process of ordering and purchasing a new Ranger was handled efficiently and with utmost courtesy. The vehicle arrived exactly as ordered and on time. Sam helped us set up the Ford Pass software, and sync our phones. He also gave us a very thorough explanation and demonstration of the high tech systems in the truck. Thomasz handled the contract and payment part of the transaction and was also, very cordial and helpful. He went out of his way, working after hours, to accommodate me when I asked to make some changes to the service agreement. More

Great service! Took my Ford fusion hybrid in for the airbag recall and also for "The Works" oil change and checkup. My advisor was Simon Ortiz and he did a great jo Took my Ford fusion hybrid in for the airbag recall and also for "The Works" oil change and checkup. My advisor was Simon Ortiz and he did a great job of keeping me updated by phone as to when my car would be ready to pickup. The car was ready almost 4 hours ahead of schedule. More