The Ford Store San Leandro

I always receive excellent service at this dealership. I was pleasantly surprised when they could fit me in at the last minute for an overdue service. was pleasantly surprised when they could fit me in at the last minute for an overdue service. More

Great customer service! Had difficulty with the purchase at first, but Gus made everything right in the end. I would recommended this dealer to others. at first, but Gus made everything right in the end. I would recommended this dealer to others. More

Prompt & Professional Service Very professional & courtesy service. Paul explained what the maintain service would cover and how many prepaid services I had remaining. My car wa Very professional & courtesy service. Paul explained what the maintain service would cover and how many prepaid services I had remaining. My car was ready when Paul said it would. More

Avidsharon Sam was knowledgeable, professional and extremely helpful with all details of all details involving the sale of the care. After making our purchase we Sam was knowledgeable, professional and extremely helpful with all details of all details involving the sale of the care. After making our purchase we did discovery a small squeaking noise coming from the dashboard. An appointment was made for us by Sam with Robert in the service department 2 days later. It was the same day as the dealerships Christmas party. My experience again was wonderful! Robert kept my vehicle for a few hours, had the problem resolved and followed up to let me know when my car was ready. It was pleasure dealing with all the staff. More

Sam and Tomasz were patiently informative about the little details about the car operations and the various terms of the lease. Both were a pleasure to work with and made myself and my family happy to little details about the car operations and the various terms of the lease. Both were a pleasure to work with and made myself and my family happy to have purchased our car at this location, with many other dealers under consideration. More

Great work Team From the person who checked me in, to the service writer, to the person who brought my car out. All professionals. They were all extremely kind as wel From the person who checked me in, to the service writer, to the person who brought my car out. All professionals. They were all extremely kind as well. More

Christina was my service representative and she exceeded my expectations! She was very helpful, Knowledgeable and prompt. I felt that she was trustful and honest. my expectations! She was very helpful, Knowledgeable and prompt. I felt that she was trustful and honest. More

Simon Ortiz, Ford/Lincoln Service Advisor One of the main reason I keep bringing our 2013 Lincoln MKX for service @ Ford San Leandro is Simon Ortiz. He has always taken good care of us through One of the main reason I keep bringing our 2013 Lincoln MKX for service @ Ford San Leandro is Simon Ortiz. He has always taken good care of us through the years not only with the Lincolns we've purchased but with the Fords (F150 trucks-3 of them) we have owned. I always ask for Simon when I bring our vehicles for service, & if he is not there I reschedule when he is working-that is how much confidence I have in him & the service department. More

Excellent service. Timely return of vehicle. I have been a customer of Ford Store San Leandro ever since they opened up on Marina Blvd. I have never had a bad experience with this dealership. Rec I have been a customer of Ford Store San Leandro ever since they opened up on Marina Blvd. I have never had a bad experience with this dealership. Recently, I brought my car in for scheduled service, got the work done, and got the car back in two hours. Kudos to Billy Severs for his excellent customer service. More

1st service on my F150 Finally got 5000 miles on my 2018 F150. Paul was nice and easy to talk too. In and out as promised. Will be back to see again. Finally got 5000 miles on my 2018 F150. Paul was nice and easy to talk too. In and out as promised. Will be back to see again. More