The Ford Store San Leandro

I had a wonderful experience purchasing my new vehicle. The sales representative who worked with me was wonderful, and the sales manager worked hard to get me the best possible deal. The sales representative who worked with me was wonderful, and the sales manager worked hard to get me the best possible deal. More

Great experience. No pressure. We went to The Ford Store to look at the new Ranger. Shawn cane out and talked with us for a few minutes. I explained what I was looking for. He found We went to The Ford Store to look at the new Ranger. Shawn cane out and talked with us for a few minutes. I explained what I was looking for. He found us a Ranger close to what I was looking for to test drive. He offered to work up some numbers, no obligation. I explained that they didn’t have the truck I was looking for. They searched and found exactly what I was looking for, came up with a great deal that included my trade in. I couldn’t say no. They were amazing. More

Easy transaction I stopped by to look at 3 cars I found online that met my needs. The salespeople were helpful and I got the info I needed to make a choice. Since I I stopped by to look at 3 cars I found online that met my needs. The salespeople were helpful and I got the info I needed to make a choice. Since I did not have everything I needed with me, the salesperson drove back to my home to pick up the necessary documents, saving me a trip. Thanks Ford Store! More

Good Experience We have purchased two SUV's from the San Leandro store and a F250 from the old Hayward store 20 years ago. Very good experience every time. Sam is We have purchased two SUV's from the San Leandro store and a F250 from the old Hayward store 20 years ago. Very good experience every time. Sam is very friendly and does not push. Even though we live 25+ miles away, we would come back if we were to purchase another Ford. More

Great sales experience I had a great sales experience using Costco car buying program for the first time. This was also the first car that I've ever bought at Ford Store. I had a great sales experience using Costco car buying program for the first time. This was also the first car that I've ever bought at Ford Store. I was hesitant at first due to a horrible experience that I had with the service department when my Ford Ranger was recalled for air bags. I am very happy that I came back and was able to work with Shawn Steel. I was happy with the pressure free and no haggle process. I even got exactly what I wanted for my trade in. I am coming back in next week to have some small chips that I noticed in the paint repaired . I just hope that I do not have a similar experience with the service department as I did before. More

Was able to answer all my questions and was very patient was very helpful. Was able to find all information in computer needed for service was very helpful. Was able to find all information in computer needed for service More

Ming was great to work with and we look forward to purchasing more fleet vehicles from this location moving forward. Great communication and they delivered in all commitments. purchasing more fleet vehicles from this location moving forward. Great communication and they delivered in all commitments. More

SIMON's Quality of Service In the past the service was OK, the two (2) times SIMON has waited on me, I must say,have been the best quality of service I received from your dealer In the past the service was OK, the two (2) times SIMON has waited on me, I must say,have been the best quality of service I received from your dealership including sales or otherwise. More

Had a lot of problems throughout the years, Paul Galvo was very professional & was pleasant. Car was ready as promised, no surprises for a change. was very professional & was pleasant. Car was ready as promised, no surprises for a change. More

I always receive excellent service at this dealership. I was pleasantly surprised when they could fit me in at the last minute for an overdue service. was pleasantly surprised when they could fit me in at the last minute for an overdue service. More