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The Ford Store San Leandro
San Leandro, CA
480 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience.
Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 480 reviews
June 24, 2020
The schedule of maintenance is accurate .They really entertain and attend to your needs.One of the best I’ve known.They are approachable the service is on right time entertain and attend to your needs.One of the best I’ve known.They are approachable the service is on right time More
by Jrotor
Employees Worked With
Alex
June 24, 2020
Text Message Service Appointment The text message to set up service was the best ever to arrange service. It was much easier than calling for service. At the dealership to service wa The text message to set up service was the best ever to arrange service. It was much easier than calling for service. At the dealership to service was extremely efficient. More
by rec247
Employees Worked With
Billy
June 20, 2020
Excellent service visit. I was very satisfied with how everything was handled. The service visits at the Ford store are always handled very well and appreciated. everything was handled. The service visits at the Ford store are always handled very well and appreciated. More
by ACrosby
Employees Worked With
Billy Severs
June 17, 2020
Billy got me in and out for an oil change and tire rotation same day service with the quickness! They always take care of me and go above and beyond. Thanks again! rotation same day service with the quickness! They always take care of me and go above and beyond. Thanks again! More
by Service
Employees Worked With
Billy Severs
May 30, 2020
Great Experience My first time at Ford San Leandro and the experience was great! Made me feel very comfortable by Genaro the first person I came in contact with. I wil My first time at Ford San Leandro and the experience was great! Made me feel very comfortable by Genaro the first person I came in contact with. I will definitely be bringing my car back to this location. More
by jones2woods
Employees Worked With
Genaro
May 20, 2020
Have had good service and polite and competent service persons. I have never had a bad experience. Friendly and helpful staff. Simon is a real gem. Returns calls quickly and never tries to suggest tha persons. I have never had a bad experience. Friendly and helpful staff. Simon is a real gem. Returns calls quickly and never tries to suggest that I should spend more money than needed. He is friendly and very competent. More
by walkkc
Employees Worked With
SIMON
May 17, 2020
Service guy was right on point. He said be done in 2 1/2 hr This job was done in the above time perfect. His name starts with a S but I can't see it on the paperwork. He was great and came out to tell me it w This job was done in the above time perfect. His name starts with a S but I can't see it on the paperwork. He was great and came out to tell me it would be done soon. Thanks for the service, Terry Vincent More
by Terry
Employees Worked With
I can't remember Serive guy's name
