The Ford Store San Leandro

Problem identified and fixed quickly. It was very helpful to be given the Service Managers mobile phone number. It was also handy having a Ford extended warranty; $3000 turned into $100. helpful to be given the Service Managers mobile phone number. It was also handy having a Ford extended warranty; $3000 turned into $100. More

Best ever Christine was welcoming, EXTREMELY knowledgeable and capable. We have always had good service, but this was the best! And we got UBERed both ways with Christine was welcoming, EXTREMELY knowledgeable and capable. We have always had good service, but this was the best! And we got UBERed both ways with fast and friendly drivers. And the whole 60,000 mile service checkup took a little over 2 hours. We were thrilled. Our 10 year old Focus drives like new. More

Best service experience Izzy worked hard to ensure that all of the right maintenance service was performed on my car at the best possible price. I was left feeling as though Izzy worked hard to ensure that all of the right maintenance service was performed on my car at the best possible price. I was left feeling as though I had paid a fair price for quality work and received outstanding service from Izzy, who even towel dried and vacuumed out my vehicle after it was ready for pick up at a time when he could have been on his way home! More

Good service experience 9making up for the past) I have yet to retrying making unsuccessful appointments online or by phone, but making two separate appointments in person was very fast and successfu I have yet to retrying making unsuccessful appointments online or by phone, but making two separate appointments in person was very fast and successful. I got checked in quickly the morning of the appointment, and the work was done in a satisfyingly amount of time (I waited at Starbucks across the street, then in the showroom). There was no pressure to add services, although some of this may have been to the inability to add more work tickets into a busy shop schedule. Anyway, it feels that things are improving. Ok - Simon was pretty good! More

Fast, smooth and Excellent Working with Ming and The Ford store is and has always been excellent and professional. I would recommend anyone needing fleet purchases to reachout t Working with Ming and The Ford store is and has always been excellent and professional. I would recommend anyone needing fleet purchases to reachout to Ming More

I had a wonderful experience purchasing my new vehicle. The sales representative who worked with me was wonderful, and the sales manager worked hard to get me the best possible deal. The sales representative who worked with me was wonderful, and the sales manager worked hard to get me the best possible deal. More

Great experience. No pressure. We went to The Ford Store to look at the new Ranger. Shawn cane out and talked with us for a few minutes. I explained what I was looking for. He found We went to The Ford Store to look at the new Ranger. Shawn cane out and talked with us for a few minutes. I explained what I was looking for. He found us a Ranger close to what I was looking for to test drive. He offered to work up some numbers, no obligation. I explained that they didn’t have the truck I was looking for. They searched and found exactly what I was looking for, came up with a great deal that included my trade in. I couldn’t say no. They were amazing. More

Easy transaction I stopped by to look at 3 cars I found online that met my needs. The salespeople were helpful and I got the info I needed to make a choice. Since I I stopped by to look at 3 cars I found online that met my needs. The salespeople were helpful and I got the info I needed to make a choice. Since I did not have everything I needed with me, the salesperson drove back to my home to pick up the necessary documents, saving me a trip. Thanks Ford Store! More

Good Experience We have purchased two SUV's from the San Leandro store and a F250 from the old Hayward store 20 years ago. Very good experience every time. Sam is We have purchased two SUV's from the San Leandro store and a F250 from the old Hayward store 20 years ago. Very good experience every time. Sam is very friendly and does not push. Even though we live 25+ miles away, we would come back if we were to purchase another Ford. More

Great sales experience I had a great sales experience using Costco car buying program for the first time. This was also the first car that I've ever bought at Ford Store. I had a great sales experience using Costco car buying program for the first time. This was also the first car that I've ever bought at Ford Store. I was hesitant at first due to a horrible experience that I had with the service department when my Ford Ranger was recalled for air bags. I am very happy that I came back and was able to work with Shawn Steel. I was happy with the pressure free and no haggle process. I even got exactly what I wanted for my trade in. I am coming back in next week to have some small chips that I noticed in the paint repaired . I just hope that I do not have a similar experience with the service department as I did before. More