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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
480 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 480 reviews

December 09, 2023

Prompt, professional. Great job explaining the issues. Patient and not rushed. Pleasant and great customer service. More

by KEN_KINZ
Recommend Dealer
Yes
Employees Worked With
David.
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Dec 11, 2023 -

The Ford Store San Leandro responded

Ken, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at The Ford Store San Leandro. Hamid Seifi Internet Director hseifi@sanleandroford.com

December 09, 2023

Robert was very welcoming and answered my questions quickly. My test drive and our conversation was perfect. More

by jamiehiltabidel
Recommend Dealer
Yes
Employees Worked With
Robert Palmer
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Dec 11, 2023 -

The Ford Store San Leandro responded

Jamie, Thank you so much for your wonderful review! We are thrilled that Robert had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 07, 2023

Got in fast, everything went smoothly Very courteous and efficient, much improved Nice, good polite More

by Cther5
Recommend Dealer
Yes
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Dec 07, 2023 -

The Ford Store San Leandro responded

Thank you for choosing The Ford Store San Leandro. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 06, 2023

This is my go to Dealership and will continue to be with this great service. Very communicative and got my vehicle back asap More

by Gerardo3
Recommend Dealer
Yes
Employees Worked With
Billy
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Dec 06, 2023 -

The Ford Store San Leandro responded

Thank you for choosing The Ford Store San Leandro. Your feedback and rating mean a lot to us. We're glad Billy was able to help, and we hope to see you again! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 05, 2023

After initially being unhappy, the service manager came through and resolved ALL issues. Restored my faith in car dealers, Paul Galvao is THE MAN! More

by starke49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galvao
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Dec 05, 2023 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 04, 2023

I have always dreaded the new car negotiation and buying experience, and each one has been completely different. This particular experience went well, as I wasn’t planning to purchase just yet, as I was jus More

by TTSMIKET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Fogarty
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Dec 04, 2023 -

The Ford Store San Leandro responded

Thanks for your feedback on your recent visit to The Ford Store San Leandro . It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 04, 2023

David was great! Good communication, good advice. I never thought I'd buy tires from a dealership but it was a good deal and great service. More

by annembevan
Recommend Dealer
Yes
Employees Worked With
5
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Dec 04, 2023 -

The Ford Store San Leandro responded

It's great to hear that David was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 04, 2023

Ming Yeung is very responsive and dependable, and provided outstanding service. I am very pleased with the way Ming handled our order. More

by daniel.gonzales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ming Yeung
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Dec 05, 2023 -

The Ford Store San Leandro responded

Thank you, Daniel, for sharing about your experience with The Ford Store San Leandro . We appreciate your business and hope to see you again soon! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 03, 2023

Robert ordered a new climate control bevel under warranty. The part was installed and the fitment is off reached out to Robert to see if the old part was still at the dealership but he did return my More

by dmendalla
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 04, 2023 -

The Ford Store San Leandro responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 29, 2023

I came in for oil and filter , tire rotation. I had app. 7:20 and was done and driving away by 8:30 More

by RALPHVOLPE4076
Recommend Dealer
Yes
Employees Worked With
Simon Ortiz
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Nov 28, 2023 -

The Ford Store San Leandro responded

Ralph, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing The Ford Store San Leandro , we look forward to having you as one of our valued customers for many more years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

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