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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
677 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 677 reviews

June 13, 2026

Very helpful and polite. Courteous and very helpful. Thank you for the service. Friendly service. More

by zoveydae
Recommend Dealer
Yes
Employees Worked With
Getald
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Jun 15, 2026 -

The Ford Store San Leandro responded

Thank you for your five-star rating and for sharing your feedback. We’re thrilled our team was so helpful and courteous during your Ford Mustang Mach-E service. We appreciate you trusting us with your vehicle’s care. Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

June 11, 2026

Simon Ortiz and staff were all professional and courteous. Minimal wait time also. I appreciate the quick turnaround. More

by MARIAJJ88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Ortiz
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Jun 12, 2026 -

The Ford Store San Leandro responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at The Ford Store San Leandro are glad to have you as a customer. Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

June 10, 2026

Great price and service. I would recommend shopping there first I love my new vehicle. This is best experience More

by d1program
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian
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Jun 11, 2026 -

The Ford Store San Leandro responded

Thank you for highlighting our pricing and service. We’re thrilled you love your new Ford Bronco. We appreciate you recommending us as a first stop. Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

June 09, 2026

Always treated with respect, professionalism. Always kept informed on the progress on getting services done on my vehicles. More

by Jarhead
Recommend Dealer
Yes
Employees Worked With
Billy
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Jun 11, 2026 -

The Ford Store San Leandro responded

Thank you for sharing your experience. We’re happy to hear our team maintained clear communication and provided respectful, professional service for your Ford. We appreciate your trust and look forward to serving you again. Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

June 09, 2026

My most recent service went very well and met all my expectations. Service to my vehicle was great! More

by hector806
Recommend Dealer
Yes
Employees Worked With
Owen Rogers
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Jun 09, 2026 -

The Ford Store San Leandro responded

We appreciate you taking the time to leave us this great rating. We're looking forward to your next visit with us here at The Ford Store San Leandro! Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

June 06, 2026

Simon was thoroughly a pleasure to work with. He made the unfortunate issue process smooth . More

by lkendig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Ortiz
Report | Print
Jun 08, 2026 -

The Ford Store San Leandro responded

Thank you for the five-star review. We’re glad our team guided the service process for your Ford Bronco Sport so it went smoothly. Please let us know if you need anything else. Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

June 04, 2026

Overcharge for their services and they broke a part on my car and I drove off the lot. Management was not quick to fix it and my car was down for 2 weeks More

by aaronwil28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen
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Jun 04, 2026 -

The Ford Store San Leandro responded

Hi Aaron, I'm sorry to hear about your experience. I'd like the opportunity to learn more and see how we can help. Please contact me directly at 510-347-4174 or jnash@sanleandroford.com. Paige Nash Client Experience Manager The Ford Store San Leandro

June 04, 2026

I don’t understand why the service options on the Mustang Mache are so expensive. There’s really no moving parts and it only consists of a wheel alignment and rotation. More

by jameswballjr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jun 08, 2026 -

The Ford Store San Leandro responded

Hi James, Thank you for your feedback. We appreciate your business and are glad you would recommend us. If there's anything we could have done to make your experience a 5-star visit, please give me a call at 510-347-4177. We'd love to hear your thoughts. Paige Nash The Ford Store San Leandro 510-347-4177

June 03, 2026

The Best Customer Service: They are incredibly patient, helpful, and friendly. The people who work there are truly exceptional. More

by MARIANA_DUR6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Tucker
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Jun 03, 2026 -

The Ford Store San Leandro responded

Thank you for the kind words, Mariana! We’re so happy to hear you had such a great experience with our team. We truly appreciate your support and your recommendation. Enjoy your new Ford, and welcome to The Ford Store San Leandro family! – Paige Nash Client Experience Manager The Ford Store San Leandro

May 29, 2026

Excellent. No gimicks, no upsales, no xx....just a positive experience overall in every way. No pushy sales people. Great Management. More

by davidraun9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio, Dave, and Finance
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Jun 01, 2026 -

The Ford Store San Leandro responded

Thank you for sharing your feedback and congratulations on your new Ford F-150. We’re pleased to hear our management team kept things straightforward without any pushy sales tactics. Enjoy your truck, and we look forward to your next visit. Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

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