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The Ford Store San Leandro
San Leandro, CA
480 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience.
Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 480 reviews
Verified Customer
February 10, 2024
Willie always provides excellent service and advice. I had a warranty repair issue as well as a recall that needed to be dealt with. The only problem was the time that it took the dealership to get the I had a warranty repair issue as well as a recall that needed to be dealt with. The only problem was the time that it took the dealership to get the parts to take care of these two problems. As with everything else the supply chain is very slow right now. More
by planting_joy
Employees Worked With
Willie Pate
February 05, 2024
This was a recall service for the Transfit rear view camera. The staff was friendly and helpful. The service took longer than originally promised (overnight), evidently because the mechanic was given th camera. The staff was friendly and helpful. The service took longer than originally promised (overnight), evidently because the mechanic was given the wrong part… twice. But communication was good throughout. More
by Phiba
Employees Worked With
I forgot his name
