Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
The Ford Store San Leandro
San Leandro, CA
448 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience.
Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 448 reviews
Verified Customer
January 16, 2024
Called to make appointment. Was told service manager would call me. Waited 5 hours from first time l called to make appointment until I was finally able to call again and actual Was told service manager would call me. Waited 5 hours from first time l called to make appointment until I was finally able to call again and actually schedule an appointment. aUnresponsive to calls. Whey I showed up for my appointment l was told they couldn't get to my car until next week. I called for status several times with no one answering the phone. After two more days, service department was unable to More
by klibby0
Employees Worked With
Owen
January 15, 2024
I was received promptly, the service was explained clearly and I was kept informed of the progress, the truck service was completed in the time I was expecting. clearly and I was kept informed of the progress, the truck service was completed in the time I was expecting. More
by geraldknezevich
January 15, 2024
No wait to get to the service department. Billy came out as soon as pulled in to greet me at the car. Courteous and professional. Took care of all the paperwork and called Wheels for the main Billy came out as soon as pulled in to greet me at the car. Courteous and professional. Took care of all the paperwork and called Wheels for the maintenance, repair and recall for my fleet vehicle. Needed more than a few days for the additional repair identified but the status and progress were communicated in timely manner. More
by chih.mou
Employees Worked With
Billy
