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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
448 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 448 reviews

April 01, 2024

The service here is top-notch so far! The picker picked up my truck and delivered it on time after it was done, as promised. More

by anthonypereira
Recommend Dealer
Yes
Employees Worked With
Roberto
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Apr 01, 2024 -

The Ford Store San Leandro responded

Thanks for sharing about your experience with The Ford Store San Leandro . We appreciate your business, Anthony, and hope to see you again soon! Hamid Seifi Internet Director hseifi@sanleandroford.com

March 23, 2024

I have been waiting over 4 months for them to repair my 2022 bronco. I’ve checked in with them a few times and they keep telling me they still don’t have the parts. On a separate issue I took my bronco in More

by isalceda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shop manager (Paul)
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Mar 28, 2024 -

The Ford Store San Leandro responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Hamid Seifi Internet Director hseifi@sanleandroford.com Office: 510-347-4140

March 10, 2024

Service department was excellent. Alway kept me updated on my truck and did everything to make my experience perfect. More

by david blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fleet service department
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Mar 11, 2024 -

The Ford Store San Leandro responded

David, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

March 10, 2024

Purchased a 2024 Ford Maverick Lariat from them. No ADM'S. No hassle with paperwork. No high pressure sales pitch. Salesman was Sam Noble. If you want to purchase a vehicle I highly recommend him. H More

by hapakid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Noble And Ron in Finance
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Mar 11, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new 2024 Ford Maverick Lariat! We will share your comments with Sam and our team, and we look forward to working with you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

March 09, 2024

Very satisfied with the Ford Store San Leandro's Service department. Diagnosed my problem within a relatively quick manner, considering... and had repairs done within a respectable time frame. More

by mendezrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Mar 11, 2024 -

The Ford Store San Leandro responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hamid Seifi Internet Director hseifi@sanleandroford.com

March 03, 2024

Quick and easy remote buying experience. Friendly customer service, not too pushy with the add on requests. More

by keith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Viva Velez
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Mar 03, 2024 -

The Ford Store San Leandro responded

Keith, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

February 27, 2024

I had an issue with one of my service events. I sent a letter to the service manager and he contact me in one business day and arranged for a re-service. More

by siglerinvestigations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen
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Feb 27, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

February 24, 2024

Not good They didn't really help me out with my case. The manager for service is not the greatest More

by dally2luv
Recommend Dealer
No
Employees Worked With
Billy but he was good but dealing with Ford corporate is disappointing.
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Feb 28, 2024 -

The Ford Store San Leandro responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Hamid Seifi Internet Director hseifi@sanleandroford.com Office: 510-347-4140

February 23, 2024

The managers were amazing worked with my unique situation and I left with a beautiful Raptor More

by carlosesco76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Feb 23, 2024 -

The Ford Store San Leandro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro, we hope you enjoy your new Raptor! Hamid Seifi Internet Director hseifi@sanleandroford.com

February 14, 2024

they fixed a problem that another dealership couldn't. I appreciate how Billy helped and went forward getting this done. More

by brian@goldengateglass
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Feb 15, 2024 -

The Ford Store San Leandro responded

Brian, Thank you for the kind words for our service department! We look forward to sharing your compliments with Billy and our team. Please don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

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