The Ford Store San Leandro

I am not happy with my 2003 ranger xlt. within the first two weeks i had to have fir the 3rd time a replacement of the rear main seal. I recently developed copd ans am unablle to do much of within the first two weeks i had to have fir the 3rd time a replacement of the rear main seal. I recently developed copd ans am unablle to do much of my own maintenance. The only reason i will go back there is because of your tech writer tom cope I picked up my track 430 or so. Drove out of lot and it died. Turned out was a bad battey cable connector. It was loose and i had no tools with me and a very limited supply of oxygen and i am blocking a lane if traffic. I had tom's # and called him. I left message about my situation. He showed up with tools in hand. Got me on my way home. He asked for me to call and let him know i made it back. The next morning he arranged for a mobil tech to replace the bad cable. It is when people like that who go out of their way to help is why customers come back. Not rear main seals I More

Rasha made a disappointing first visit to the dealership better the second time . She was very helpful . better the second time . She was very helpful . More

First off being greeted by Juan was so warm and comforting . And then being introduced to Dalia we hit up off right away her professionalism and listened to everything I wanted to showing me all th comforting . And then being introduced to Dalia we hit up off right away her professionalism and listened to everything I wanted to showing me all the numbers and cars it was more than a deal . Viva was so kind and offered me lunch definitely made me feel even more comfortable and definitely did not feel like I was being rushed or upsold . Ron was incredible to help me with my down payment . I had a great time and happy I left with my 2025 mach W despite having 10k negative equity! More

Had my horn work on once looked at an quote price repairs were done fast an ready in 4 days very happy customer thank you Thomas repairs were done fast an ready in 4 days very happy customer thank you Thomas More

The service Tech was patient, informative and friendly. And his Manager was very responsive and friendly. And his Manager was very responsive and friendly. More

Quick and easy smooth process, well informed staff. Will recommend family and friends to this business. Will recommend family and friends to this business. More

Specifically speaking, Billy Severs has been such a great representative and a huge help to me. I have always been greeted with a smile and hello when visiting. I have never been disappointed. The entire sta representative and a huge help to me. I have always been greeted with a smile and hello when visiting. I have never been disappointed. The entire staff is A+ and I will continue taking my car to San Leandro Ford. Billy Severs is my go to person!!!! More

The Ford Store make you filled Welcome. I received very good and perfessional services for the pasted 20 years. I received very good and perfessional services for the pasted 20 years. More

I appreciated the opportunity to test drive the vehicle and communicate via text prior to finalizing the deal with an in-person visit to the dealership. Grant and the sales Manager (Julio) answered questio and communicate via text prior to finalizing the deal with an in-person visit to the dealership. Grant and the sales Manager (Julio) answered questions and responded to my concerns immediately via text, which made the sales visit relatively quick. Grant has made himself available to answer any questions that arise as I familiarize myself with the truck. More

The service manager was great, but my original service rep wasn't very responsive to my calls and concerns about the incomplete repairs that was done on my vehicle. Once the service manager got involved I rep wasn't very responsive to my calls and concerns about the incomplete repairs that was done on my vehicle. Once the service manager got involved I was very happy with the final outcome. I will definitely use you again and I will recommend you to my friends and family as well. More